Job Description - Personal Assistant to General Manager (Maternity leave contract) (HOT0B9Q8)
Work Locations: DoubleTree by Hilton Esplanade Darwin, 116 Esplanade, Darwin 801
This Position is for Australian residents only or applicants who have the legal right to work in Australia; visa sponsorship opportunities are not available.
About the role:This is a maternity leave (fixed term) contract.
The Personal Assistant to the General Manager will provide administrative support, communications assistance, diary management, and the security and management of confidential information.
This role would suit someone who enjoys a variety of tasks and has excellent time management skills.
Reporting to the General Manager, you will have a diverse range of responsibilities and tasks to complete across the hotel.
Responsibilities:
Diary Management, tracking progress on key outcomes and priorities
Schedule and prepare for monthly meetings and events
Administer, collate, and distribute monthly reports and internal documents
Making reservations for VIP and regular guests ensuring their preferences are catered for
Responding to guest queries and resolving concerns
Efficiently communicate with both internal and external teams for project coordination
Complete reports on a monthly basis
Maintenance of internal social media accounts
Ordering of office supplies and equipment
Assist with the coordination of team member recognition, internal committees, and initiatives
Complete other duties as required
Maintain confidentiality at all times
Attend hotel meetings and record minutes, as required
What are we looking for?
Exceptional communication and interaction skills
Ideally experience working with Hilton's property management & reservations systems
Ownership of tasks from start to finish
A focus on providing excellent customer service to everyone that you interact with
Flexibility to respond to a range of different work situations interacting with a wide range of people and positions
Ability to work under pressure
Previous administration experience
Experience working in a fast-paced environment
Previous knowledge of the hospitality industry will be highly regarded
What will it be like to work for Hilton?At Hilton, we know that our Team Members are the reason behind our success, so we are committed to ensuring that Hilton is a workplace where you can thrive and make time for what matters most.
Over the past three years, we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute.
Schedule: Full-time
Brand: Doubletree by Hilton
Job: Guest Services, Operations, and Front Office
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