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Job no: 926603
Work type: Full-time
Location: Geelong
Performance & Allocations Specialist Full time, 12-month fixed term roleGeelong office location, with flexible hybrid workingOffering a competitive starting base salary of $104,000 plus super and benefitsCare in Action With a career at the TAC, you'll be helping us look out for the lives of everyone who travels on Victoria's roads. That's care in action.
Right now, we're seeking a Performance & Allocations Specialist who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things. That's truly rewarding work that will help us continue to deliver life-critical services where it matters.
About the role The Performance & Allocations Specialist is a pivotal role that proactively supports the Performance & Allocations Manager in providing analysis, reporting and insights on key performance metrics for the Claims Management Group.
This role will also manage the flow of claims within the Claims Management Group, ensuring efficient allocation of clients to claims managers. Collaborating with key internal stakeholders across all claims branches, you will drive improvements in operations, allocation, and quality processes while coaching teams to deliver exceptional client outcomes aligned with best practices.
You will also have the opportunity to work on various initiatives as part of TAC's new Make Every Day Matter Strategy.
About the Team This role is part of the Operational Development & Performance branch, where you will join a small, close-knit team that values communication and trust. You will be supported by the Performance & Allocations Manager, who promotes a collaborative environment and actively encourages the professional development of their team members.
What we're looking for Data Driven and Detail Oriented Proficient user of Microsoft Excel with the ability to quickly learn and navigate web-based systems like Avanti. Strong attention to detail is essential in this role, and knowledge of claims management processes would be highly regarded. Curious and Inquisitive Nature A proactive mindset with an openness to embrace change and work independently. You will demonstrate a strong desire to learn and continuously improve. Excellent communication and stakeholder management skills, with the ability to build and maintain strong working relationships. You will be capable of influencing and coaching stakeholders on best practice. Why you'll love it here There's more to work than a competitive salary and amazing employee benefits. As our newest Performance & Allocations Specialist you'll also:
Be rewarded for great work We value our people, offering a corporate incentive, salary packaging and a reward and recognition program.
Grow and go places We're invested in your progress. When you work for one of Victoria's largest and leading workplaces, you'll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.
Be supported at every step Be a part of an inclusive, diverse team that thrives on support and collaboration. With flexible working arrangements to set you up for success.
Ready to put care in action? We'd like to hear from you. Click apply to submit your Cover Letter and Resume. If successful, you'll progress to an interview. All applicants will be advised of the outcome of their application.
For more information, read the attached Position Description or contact Indie Ching at ****** for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 17th November.
If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at ******. If over the phone is better for you, our number is 5225 7500.
A safe place to work We're committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices, and we encourage Aboriginal and Torres Strait Islander people, people with disabilities, men, women and gender diverse people, culturally diverse, and LGBTIQA+ people to apply for roles.
Child Safety At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website.
This role will require you to have a valid Working with Children Check. Advertised: 07 Nov 2024 AUS Eastern Daylight Time
Applications close: 17 Nov 2024 AUS Eastern Daylight Time
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