People Services Lead

Details of the offer

At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities.
As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.

About the role and where you will be working:
This is a contract role until January 2026.

The People Services Lead forms part of the People Services team.
Reporting to the General Manager People, this is a leadership role with its primary focus being the provision of high quality and effective, people-focused support to our people through recruitment, employee relations, policies, and employee life cycle services.

This position is located in our central office in Rivervale with the option to work from home 1 - 3 days per week.

We'll also be asking you to:
Support the GM People through the delivery of consistent, efficient, and a high-quality HR Services function.
Support the development and delivery of our workforce strategy that will attract and retain our current and future talent.
Responsible for maintenance of data integrity, policy and process frameworks across Recruitment and HR.
Devise, initiate and deliver transformative and innovative People Services function that aligns with our values and sets SCCWA apart as a great place to work.
Identify opportunities to maintain and develop the People Services function.
Manage complex cases and coach the senior leadership team as necessary, ensuring expert support is put in place that drives high standards of leadership, talent development and employee engagement.
Demonstrate a thorough understanding of the employee lifecycle and the key levers that increase engagement and value to employees.
Maintain a deep understanding of the organisation's workforce profile, key priorities, business strategies and workforce trends to effectively support the provision of relevant advice and support services.
Promote and support the utilisation of people systems and automated processes to create efficiency, enhance employee experience and to inform advice provided to the business.
About you:
The ideal candidate will have similar experience in leading a team.

To be considered for this role, you'll need:
Experience in leading a people function or contribution to overall People function.
Thorough knowledge and understanding of current employee relations legislation and trending issues.
Working knowledge and experience within a similar role with good knowledge of resourcing, talent management and employee life cycle approaches.
Evidence of designing, developing and delivering a high-quality professional service that meet our needs through exceptional interpersonal and stakeholder management skills both internally and externally.
Strategic understanding of our people, our business operations, challenges, and drivers.
Sound analytical, problem-solving, influencing and dispute resolution skills.
Exceptional interpersonal and stakeholder management skills.
Demonstrates ability to work confidentially, with tact and discretion.
Working with us:
At Southern Cross Care (WA), we are committed to being an employer of choice.
As well as providing a positive and supportive environment, we also offer the following benefits:
Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
Corporate Health Insurance with HBF Free employee assistance program A diverse range of services which allows professional development and growth Paid Parental Leave Annual leave starting at 4 weeks (full time) Carers/personal leave Service Awards for long standing employees Flexible working environment How to apply:
To express your interest, please apply with an up-to-date resume, and a cover letter outlining your experience/suitability.

Kindly note, if your application progresses to an interview, we'll be asking for:
National Police Clearance - current within 6 months (or evidence of application) Immunisation record (Flu & COVID19) A completed pre-employment health questionnaire Qualifications About us:
Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA.
We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;
Listen, Act , Do not give up, Work as one.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion.
We also acknowledge the Traditional Owners of the lands on which we work.

For more information on the services, we provide visit: scrosswa.org.au
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Nominal Salary: To be agreed

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