People Services Administrator

Collinswood locationContract for approximately 2 yearsBase salary $68K - $75K depending on experienceThe Role We are looking for a person with a strong customer service background and looking to take those skills into a HR environment.
As the first point of contact for the People and Culture (HR) helpdesk, you will be taking calls and responding to emails of ABC employees existing and new with HR queries, including onboarding and general HR based questions.You will manage issues that require sensitivity, discretion, and judgement in replying to enquiries, and will genuinely enjoy assisting people.This is a 2-year contract, working onsite in the Collinswood office, Monday to Friday 8.30am - 5pm and will involve;Responding to inquiries via the People & Culture Helpdesk, escalating complex queries as needed.Providing guidance to employees on HR policies, procedures, and systems.Assisting with creating, issuing and filing employment records.Offering professional phone support, troubleshooting issues and providing timely solutions.Position Description: 50069633 PEOPLE SERVICES ADMINISTRATOR.pdfAbout You You thrive on building connections and take pride in helping others succeed.
While a foundational knowledge of human resources is a bonus, it's not essential — this role is all about being the go-to person, offering guidance and first-level support to keep things running smoothly.You'll have: Clear and friendly communication skillsStrong attention to detailProficiency in Microsoft Office applications; experience with SAP HR is a plus.Commitment to ABC's principles of transparency, accountability, and inclusivity.More Info: In line with our focus on diversity and inclusion, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.
The ABC also aims to achieve a gender-balanced workforce.If you want to know more, please contact Alex Kaplanis, People Service & Support Lead via For more information on working at the ABC?visit abc.net.au/careers Applications Close: 11:55 pm, Wednesday 16 October