People Operations Lead

Details of the offer

Human Resources North Sydney Full-time Australia
Job Description Are you an organisational superstar with experience in HR and a passion for coffee?
If you thrive in a dynamic environment where you have the flexibility to adapt global HR strategy to local business objectives, then this is an exciting opportunity for you!
In this newly created role as a People Operations & Services Lead at JDE Peet's, you will play a crucial role in the day-to-day HR operations.
You will be accountable for overseeing HR policy, processes, systems and projects to guarantee the effective delivery of our HR services to the business.
You will report to the HR Director and join a fun team consisting of two HRBPs, a Total Rewards Manager ANZ, a Payroll Specialist, an HR & Talent Acquisition Specialist and a Facilities Specialist.

You'll be based in our North Sydney office where we currently have a hybrid work policy (3 days WFO + 2 days WFH).
You'll also work from our roastery & office in Kingsgrove and our Campos office in Banksmeadow on a regular basis.

In this position, you will be responsible for the following activities:
Streamline and optimise HR processes to enhance efficiency and accuracy, including onboarding, benefits administration, engagement, employee data management and the creation and refresh of all HR templates Create an overview of our current policies and design a policy matrix to ensure all our HR policies are in line with employment laws, regulations and internal guidelines Oversee the local requirements of our systems and HRIS (SuccessFactors) and other HR-related software tools Develop, maintain and coordinate HR metrics and reporting systems to track key HR performance indicators, analyse trends and provide actionable insights Manage relationships with external vendors such as benefits providers, HR software vendors, and other service providers Support the HR team with topics such as Employee Relations, Diversity, Equity & Inclusion, Learning & Development, Talent Management and Talent Acquisition Qualifications For this role as a People Operations Lead, we're looking for someone who has the following skills and experience.
If you fulfil some of the requirements but not all, we'd still love to receive your application!

You have previous experience in various areas of HR operations, including HR project management You have a strong understanding of HR principles, Australian employment laws and best practices You are an excellent organiser and have no issues keeping track of HR legislation and policies You're detail-oriented but can also use a helicopter view to maintain and provide an overview of the current HR processes and policies You enjoy taking the lead on People Operations You're system savvy and easily pick up new HRIS systems and HR tools (previous SuccessFactors experience is a bonus) You have analytical and problem-solving abilities with a proficiency in HR analytics You have valid long-term AU working rights Additional Information What's in it for you?

Competitive salary with contributions to your super and a bonus opportunity Hybrid working – up to 2 days a week working from home #LI-Hybrid Summertime hours: finish at 3 PM on Fridays during the daylight saving months Delicious coffee and tea on-site and quarterly free staff orders of your favourite coffee and tea brands Free parking at our Kingsgrove and Banksmeadow offices, we'd recommend taking public transport to our North Sydney office Opportunity to purchase up to 10 days of additional Annual Leave per year If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise).
Short cover letters (in the Message section) outlining your motivation to join JDE Peet's in this role are greatly appreciated.
If you have any questions you'd like to ask before applying, feel free to send an e-mail to Nikki Suijkerbuijk ( ).
Note: no applications are handled via e-mail.

JDE Peet's is an equal-opportunity employer.
We celebrate and value our differences and are committed to building a safe and inclusive work environment where everyone can be their true selves.
Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Who we are?

JDE Peet's is the world's leading pure-play coffee and tea company, serving approximately 4,200 cups of coffee or tea per second, and is headquartered in the Netherlands.
For more than 265 years, we've been inspired by the belief that it's amazing what can happen over a cup of coffee.
We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands including Australian favourites such as Moccona, L'OR, Harris, Campos, Piazza D'Oro, Espresso di Manfredi, Pickwick and more.
In 2022, JDE Peet's generated total sales of 13.5 billion AUD and employed a global workforce of more than 20,000 employees.

What's it like to work at JDE Peet's?

We offer our people a range of learning and development programs to support their personal growth.
We've worked hard to build an open, collaborative environment where you can approach anyone and be heard.
At JDE Peet's and Campos, we believe that a diverse and inclusive culture enables us to serve every coffee lover in the best possible way.
We care about our environment and have a sustainability program in place called Common Grounds, which focuses on Responsible Sourcing, Minimised Footprint and Connected People.
We're striving to use 100% responsibly sourced coffee and green packaging and to achieve gender balance in management by 2025 while reducing our emissions.

Apply to unleash a cup of amazing for your career.
Unleash your possibility!

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Nominal Salary: To be agreed

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