Purpose of Role
The purpose of this role is to provide pragmatic advice and exceptional service to our internal customers on generalist People and Culture related matters. This role also supports the broader People and Culture team to ensure success of the People and Culture team and Business services division.
Responsibilities & Accountabilities
Review people and culture policies, processes, documents and communications, suggesting and implementing improvements to the employee experience.
Participate in talent acquisition activities such as screening candidates, scheduling interviews, administering psychometric testing and facilitating onboarding.
Coordinate and facilitate L&D and P&C calendar activities including scheduling of workshops, onboarding and induction activities and maintenance of training records.
Coordinate WHS activities such as workers compensation claims, incident reporting and management.
Support with coordination of events and days of recognition as part of QTC's DE&I strategy
Support the People and Culture team with cyclical people and culture initiatives such as employee listening activities, performance and remuneration reviews, talent and succession activities.
Completion and coordination of documentations such as employee letters and contracts
Provide considered, people centric and pragmatic advice utilising relevant policy documentation as the first point of contact for general people and culture queries.
Provide support in managing the relevant P&C systems and its utilisation.
Other duties as deemed relevant to business requirements and within the technical competency of the position.
Competencies
Technical Competencies
Ability to identify new opportunities or enhancements to current approach
Can source, gather, and interpret data to provide clear and logical observation support in decision making
Excellent communication and interpersonal skills
Proficiency in Microsoft suite including PowerPoint and Excel
Well-developed knowledge and practical application of employment legislation and concepts.
Digital literacy including ability to use disparate HR systems to source information.
High level of attention to detail and accuracy.
Behavioural Competencies
Integrity, including upholding strong professional and ethical standards such as confidentiality.
Ability to successfully implement and sustain a practical and defined solution. Ability to work collaboratively to deliver a focused outcome for an internal or external client.
Ability to identify, order and allocate the most critical work.
Ability to continually identify and drive new opportunities or enhancements to current approach.
Presents consistently as bold and trustworthy. Behaving in a way that is inclusive and collaborative.
Ability to build trust with internal stakeholders and external clients, manage relationships, and effectively influence in order to achieve QTC's objectives
Leadership Competencies
Takes personal responsibility for their work and aware of key risks within work area.
Qualifications
Essential
Tertiary qualifications in a related discipline such as Human Resources, Business or Psychology or equivalent experience.
Experience
Essential
1 – 2 years' experience in a generalist people and culture role.
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