At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
KEY RESPONSIBILITIES/ACCOUNTABILITIES Achieve sales targets by promoting products to targeted customersDevelop strong, long-term relationships with Key Customers in primary care (GPs)Ensure a high level of customer satisfaction is achieved and maintainedRespond to customer requests in a timely and effective mannerPromote the image of Lilly in disease state areasDevelop & maintain excellent knowledge of disease area, products, competitors, and market developmentsDevelop detailed territory business plans based on territory analysisDevelop specific territory action plans for key customersEnter and maintain accurate records of customer interactionsBe a strong team player and work collaboratively with Lilly colleaguesAble to use technology effectivelyEnsure all activities comply with legal and ethical standardsQuickly build knowledge of current treatment guidelinesIdentify & offer multi-channel solutions that align with the Lilly portfolioAddress customer needs and promote the productsREPORTING RELATIONSHIP This role reports to the Regional Business Manager.
Most Critical Skills & Attributes: Account & Stakeholder Management – An ability to manage key accounts and enhance relationshipsScientific Knowledge and Application – Ability to understand and disseminate scientific informationStrong Professional Communication – Strong interpersonal skills to share relevant informationBusiness Acumen – Understanding of business drivers for both customer and organizationPlanning and Execution – Ability to review data and strategically plan actionsHigh Level Organizational Skills – Ability to prioritize and deliver on customer requirementsLearning Agility – Effectively deal with a variety of people and situationsEmotional Intelligence – Evaluate emotions to understand drivers of behaviorResilience – Determination to achieve goals despite challengesCompliance – Understanding of operating principles and practicesPrior Knowledge or Experience: Prior experience in a sales or account management role is highly desirableProven expertise in the diabetes therapy area is desirableAbility to use technology effectively for administrative and compliance requirementsLilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities. If you require accommodation to submit a resume, please complete the accommodation request form (here) for assistance.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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