Department of HealthCommunity, Mental Health & WellbeingCMHW - Tasmanian Health Services
Applications must be submitted by Sunday 05 January, 2025 11:55 PM AEST
Award/Classification:Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2
Employment type:Full Time
Region:North West
Location:The Department of Health is looking for a Patient Services Officer - Patient Travel Assistance Scheme (PTAS) to join their Community, Mental Health & Wellbeing Team.
The role:Establish eligibility of patients and their escorts for financial assistance for travel and accommodation under the PTAS including:
Inpatients and Outpatients of Tasmanian health facilities for the transfer of treatment in other States.Inpatients and Outpatients of Tasmanian health facilities transferring or returning to hospitals in other parts of the State.Ambulatory patients who are residents of Tasmania and referred from the private sector for treatment, either intra or interstate.Receive and effectively manage all incoming telephone, email and face-to-face patient travel enquiries.Facilitate airline and accommodation reservations for patients and approved escorts.Accurately maintain the Statewide PTAS database capturing patient details, travel and accommodation costs, referring and nominated specialists, medical specialty, and treatment/procedure undertaken, which is integral to Executive FYI Reporting.Details of Appointment: General Stream, Band 2
One Fixed term, full-time, day worker position working 76 hours per fortnight, commencing as soon as possible and for a period of 6 months. *Notwithstanding hours may be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full-time and part-time vacancies. Salary: $64,125 - $68,925 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.
Salary range is in accordance with Public Sector Unions Wages Agreement 2022. The Head of the State Service has determined that the person nominated for this job is to satisfy a pre-employment check before taking up the appointment, on promotion, or transfer. The following checks are to be conducted:
Conviction checks in the following areas:Crimes of violenceSex related offencesSerious drug offencesCrimes involving dishonestyDisciplinary action in previous employment check.How to ApplyApply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.
You will be prompted to complete a 1-2 page application outlining your experience, skills, and knowledge as they relate to the attached Statement of Duties.
Download the Statement of Duties and any Associated Documents We encourage you to review the Applicant Guide, Statement of Duties, and Function Statement, prior to applying for an overview of the duties, program, selection process, and selection criteria.
Please note: We do not require a separate statement addressing the selection criteria in the Statement of Duties.All attachments must be in Microsoft Word or PDF format.Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.
To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for "Existing applicant login" where you can update your details.
The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values, and perspectives. The core purpose guiding the way in which we work across the Department of Health is to CARE for the health and wellbeing of all in Tasmania through our Values of Compassion, Accountability, Respect and Excellence. We are united by our shared purpose and model our CARE Values through our interactions with one another, our patients, our clients, and the Tasmanian community. Review the Statement of Duties and consider if you meet the requirements. Speak to the Contact Officer if you have any questions. Submit your application including any additional documents as specified in each individual job vacancy notice.
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