Patient Services Officer (Medical Secretary)Our Specialist practice is seeking a Patient Services Officer (Medical Secretary) for our rooms located in Cairns City, which are supported by our head office in Brisbane.
The successful candidate will thrive in a dynamic work environment where teamwork and delivering service differently is the key to success.
If you are pro-active by nature, passionate about healthcare administration, can multi-task with ease, and will bring existing skills in medical administration to add value to our growing practice, we would love to meet you!
This permanent full-time role (38 hrs/week) is generally Monday to Friday at a competitive hourly rate offering job security, excellent work/life balance, and career progression for the right candidate.
This is an exciting opportunity to provide excellent service to our patients and outstanding secretarial support to our surgeons as a member of a friendly and collaborative team.
Key Responsibilities of the role will include: Answering incoming calls to respond to queries and make clinic appointmentsTheatre bookings and liaisonCorrespondence and patient enquiriesBilling and receiptingLiaison with our Brisbane Head OfficeEssential skills required: Minimum 2 years of experience in a computerised Specialist Medical Practice (experience in a group practice will be highly regarded)Experience in the use of medical software (Genie an advantage)Polite and professional telephone mannerHigh attention to detailKnowledge of Medicare and Health Fund billing protocolsAbility to work as part of a team in a fast-paced environmentWe offer a supportive, team-oriented workplace culture with potential for career development as our practice continues to grow.
Please apply with your resume and include a covering letter demonstrating your skills with reference to the Essential Skills list above.
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