Patient Services Clerk | Cancer CentreApply locations VIC - Melbourne, CBD & Inner Suburbs
time type Full time
posted on Posted Today
time left to apply End Date: December 8, 2024 (29 days left to apply)
job requisition id JR139435
Job Description:Fitzroy locationFriendly and supportive team environmentPermanent - Full time 80 hours a fortnight (including monthly ADO)About the Role The Patient Services Clerk is accountable for providing administration support and patient management within the Cancer Centre. The PSC will be involved in admitting/discharging patients, booking outpatient clinic and treatment appointments, reception duties, MBS billing and delivering exceptional customer service to all who visit the Cancer Centre.
Accurately enter patient admissions, attendances, discharges, appointments and referrals in the Patient Administration System (PAS), sort mail, filing, photocopying and other duties as required.Ensure cancer reception email inbox, telephone calls and telehealth appointments are actioned in a timely manner.Accurately enter patient treatment bookings into PAS and Mosaiq (Booking System).Ensure all outpatient appointment transport and interpreters are organised.Accurately enter electronic billing for MBS clinics and ensure correct referral criteria.Your Contribution Previous experience in customer service, administration & the ability and willingness to manage a high volume of incoming telephone calls.Ability to work in a fast-paced department.Demonstrated high-level communication skills, written and verbal.Ability to work in a multidisciplinary team.Intermediate to Advanced computer skills, including Microsoft Office applications.Current National criminal history check, or willing to obtain.What We Offer A focus on wellbeing initiatives, with regular events and programs.Confidential, solutions-focused employee counselling.Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.Salary Packaging – Increase your take-home pay!In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks.Discounts and Promotions always available through our Foundation.Regular opportunities for professional development to assist you to reach your career goals.Culture of continuous improvement.About the Cancer Centre
The St. Vincent's Hospital Cancer Centre provides services to patients with cancer in the ambulatory setting. This includes the Chemotherapy Day Unit and clinics for Medical Oncology, Clinical Haematology, Psychosocial and Palliative Care.
Working at St Vincent's
St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
Application Please attach your resume and cover letter to your application.If you would like a copy of the Position Description, please contact ******.Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. Please visit our website for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
Position Description and Critical Job Demands Checklist:Contact Details:Alternate Contact:Closing Date:7 December 2024 11:59pm
Reconciliation Action Plan:At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit this link or get in contact at ******. Code of Conduct:View Code of Conduct.
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Become a healthcare superheroAbout UsSt Vincent's Hospital Melbourne (SVHM) is a Catholic not-for-profit healthcare provider with a reputation for compassionate care and world-leading innovation. Part of the St Vincent's Health Australia group, we are a leading tertiary teaching hospital providing a comprehensive suite of services including acute medical and surgical services, emergency and critical care, aged care, diagnostics, rehabilitation, allied health, mental health, palliative and residential care.
Operating from 18 sites across greater Melbourne, this includes a major teaching, academic research and tertiary referral centre situated in Fitzroy, a soon to be established Rapid Access Hub at St Vincent's Hospital on The Park, St George's Health Service Kew, palliative care at Caritas Christi Hospice, as well as aged care, correctional health, mental health and community centres, pathology collection centres, general practice services and dialysis satellite centres. We continue to be at the forefront of care for Victoria's most in-need communities.
Employing more than 7,000 staff and with over 880 beds in daily use, the core aim of SVHM is to improve the patient experience through better access, superior outcomes and a more efficient and responsive health service.
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