Patient Services And Access

Details of the offer

The Royal Victorian Eye and Ear Hospitalis a world-class specialist hospital in eye and ear care providing services across Victoria.
As Australia's only specialist eye, ear, nose and throat hospital, the Eye and Ear has been providing care for the senses for over 160 years.
The Eye and Ear has almost 90 different outpatient clinics for the diagnosis, monitoring, and treatment of vision and hearing loss and provides a 24-hour emergency eye and ear, nose and throat service.
Every year the Eye and Ear cares for nearly 200,000 patients, with over 136,000 outpatients, over 42,000 emergency patients, and over 14,000 inpatients.
The hospital recently completed a major redevelopment to create a modern internal structure and to improve access for patients, visitors, and staff.
Our Vision We will inspire and advance specialist eye and ENT care.
Our Mission We improve health and wellbeing outcomes through excellence in:
Clinical CareTeachingEducationResearchOur Values - Integrity, Inclusive and Accessible Care, Collaboration, Excellence About Role This role is part of the Patient Services and Access Unit and will primarily be located within the Emergency Department, Switchboard, and Cochlear Implant Clinic.
Other functions within this unit include the Concierge service, Specialist clinics, Bookings unit, Reception, and Admissions functions.
Requirements All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable), and evidence of vaccination status.
All staff must be fully vaccinated for COVID-19 (3 doses) and for clinical staff, patient-facing staff, and staff working in clinical areas, it is a mandatory requirement to provide evidence of a current influenza vaccination.
Centrally located, close to public transport and a short walk to the CBD, we offer considerable employee benefits, including salary packaging, subsidised car parking as well as educational support.
The Eye and Ear is an equal opportunity employer and is committed to providing a work environment free from harassment or discrimination and to promoting cultural diversity and awareness in the workplace.
The Royal Victorian Eye and Ear Hospital is committed to achieving equality in health status between Aboriginal and Torres Strait Islander peoples and non-Aboriginal Australians.
We acknowledge that the land we meet and work upon is the traditional lands of the Kulin Nation.
We value the diversity and strength of our people and communities.
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Nominal Salary: To be agreed

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