Job Requisition ID: 3250Legal Entity: Monash HealthLocation: Clayton, VIC, AU, 3168Employment Type: Full Time and / or Part TimePosting Date: 30 Dec 2024About Jessie McPherson Private HospitalJessie McPherson Private Hospital is a tertiary level Private Hospital co-located at Monash Medical Centre Clayton since 1987.
Our co-location with Monash Health provides access to world-renowned research and teaching facilities.
The relocation of the JMPH Cardiac services to the Victorian Heart Hospital (VHH) in March 2023 has resulted in Cardiac Services being re-branded to Monash Heart Private.Jessie McPherson Private Hospital has a wider official specialist role for greater Melbourne, regional Victoria, and interstate in specialties such as cardiology, cardiothoracic surgery, neuro-surgery, gastro surgery, high acuity maternity, and neonatal services.Administration Patient Relationship Officer RoleJoin our administration teamFull-time, Part-time, and casual shifts availableMonday – Sunday, 24 hours, rotating rosterDeliver exceptional administrative services in a high-level patient-centred care environmentAbout the RoleThe Patient Relationship Officer role operates within a range of competencies and skills required for effective management of admissions, discharges, and transfers across the hospital.
This is a permanent full-time or part-time position, working across multiple locations.
You'll be welcomed into a positive and supportive environment, passionate about delivering care to a diverse and growing local community.Key duties and responsibilities:Provide friendly, courteous & professional greetings and support to all visitorsReception meet and greetAdmitting and discharging patientsGreat customer service is essential for this roleWorking on a rotational rosterAbout YouYou are a proactive individual who enjoys a fast-paced environment and can work effectively in an independent role.
You exhibit integrity, compassion, accountability, respect, and excellence.What we are looking for?Proficient computer skillsPositive attitudeExcellent customer service and communication skillsProactive, organised, and able to work autonomouslyExcellent time management skillsEffective communication and interpersonal skillsPresent with empathy and sincerityQuick to learn new skillsExperience with iPM and webPAS systems will be beneficialBenefits of working at Jessie McPherson Private Hospital:Salary packaging options that increase your take-home pay5 weeks annual leave for all full-time employees (Pro rata for part-time)On-site subsidised car parkingA comprehensive Health and Wellbeing programFree flu vaccinationsPrivate health insurance at discounted ratesOn-site fitness centreFor a confidential discussion and to explore the opportunity further, please call Kathryn Findsen-Lees on 0476 233 346.Position Description can be found hereWe recognise the value of equal employment opportunity and are committed to patient safety, promoting fairness, equity, and diversity in the workplace.
At Monash Health, we pursue excellence and work to our six guiding principles and five ICare values.
To learn more about our organisation visit monashhealth.org.How to ApplyApplications are accepted via the Monash Health online EHub system.
For information including how to apply and probity check requirements, please click here for the 'Application Guide'.Applications will be screened upon receipt and selection activity may commence prior to the closing date.Applications close 28th January, 2025.
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