528107 Patient Liaison Officer Location: Day Treatment Centre, Calvary Mater Newcastle Employment Type: Permanent Part-Time (48 hours per fortnight) Salary Classification: Administration Officer Level 3 Year 1-2Remuneration: $33.30 - $34.33 per hour + superannuation + annual leave loading + salary packaging options THE ROLE: The Patient Liaison Officer is a valued member of Calvary Mater Newcastle (CMN). As a Patient Liaison Officer, you will be responsible for providing administrative support to the Day Centre treatment team under the direction of the Nursing Unit Manager. DUTIES:Perform administration functions relevant to the department.Schedule Cancer Treatment appointments according to patient's treatment plans, ensuring accuracy.Meet and greet staff, patients, and visitors using a friendly and professional manner.Communicate important issues arising.Assist clinical staff with administrative matters.Ensure telephones are correctly answered, diverted, and voicemails retrieved and actioned.General administration duties as required.ABOUT YOU:Advanced Customer Service skills, including frontline/reception duties with demonstrated communication, organisation, and interpersonal skills.Demonstrated experience and a high level of computer literacy in a windows environment.Demonstrated ability to prioritise and process a high volume workload while maintaining strict confidentiality.Demonstrated ability to work both independently and effectively as a member of a multidisciplinary team.Demonstrated commitment to customer service and quality improvement.Working knowledge of medical terminology.HOW TO APPLY: Click 'Apply for Job' and follow the prompts. As part of your application, you will be asked to:Create a profile in our Calvary People Platform (if you are not an existing user).Attach a current resume.Provide a written response to four (4) selection criteria.Cover letters are optional (1-2 pages max).Please note: Only the criteria in the application needs to be addressed, however, you'll be assessed against the full list of Essential Criteria located within the attached Position Description. PRE-EMPLOYMENT CHECKS: As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, WWCC checks to ensure suitability for the role. You will be required to provide evidence of immunisation as required for your role.
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