528107 Patient Liaison Officer Day Treatment Centre Calvary Mater Newcastle Permanent Part-Time Permanent Part-Time 48 hours per fortnight Salary Classification: Administration Officer Level 3 Year 1-2. Remuneration: $33.30 - $34.33 per hour + superannuation + annual leave loading + salary packaging options THE ROLE: The Patient Liaison Officer is a valued member of Calvary Mater Newcastle (CMN). As a Patient Liaison Officer you will be responsible for providing administrative support to the Day Centre treatment team under the direction of the Nursing Unit Manager.
DUTIES: Perform administration functions relevant to the department. Schedule Cancer Treatment appointments according to patient's treatment plans and ensuring accuracy. Meet and greet staff, patients and visitors using a friendly and professional manner. Communicate important issues arising. Assist clinical staff with administrative matters. Ensure telephones are correctly answered, diverted and voicemails retrieved and actioned. General administration duties as required. ABOUT YOU: Advanced Customer Service skills, including frontline/reception duties with demonstrated communication, organisation and interpersonal skills. Demonstrated experience and a high level of computer literacy in a windows environment. Demonstrated ability to prioritise and process a high volume work load, whilst maintaining strict confidentiality. Demonstrated ability to work both independently and effectively as a member of a multidisciplinary team. Demonstrated commitment to customer service and quality improvement. Working knowledge of medical terminology. HOW DO YOU APPLY? Click 'Apply for Job' and follow the prompts. As part of your application, you will be asked to: Create a profile in our Calvary People Platform (if you are not an existing user) Attach a current resume. Provide a written response to four (4) selection criteria. Cover letters are optional (1-2 pages max.) Please note: Only the criteria in the application needs to be addressed, however you'll be assessed against the full list of Essential Criteria located within the attached Position Description.
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