Learn how healthcare should be delivered – help people – build a career – no healthcare experience required.
Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment.
We are looking for a Patient Experience Specialist for our Cherry Creek office.
As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine.Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.Responsibilities:Be the expert on TMS and Ketamine.
Training and studies will be provided.Ownership for all patients on your provider's schedule.One-on-one meetings with patients to connect treatment solutions to their individual needs.Support healing through education, connection, and focus on TMS and Ketamine.Benefits:Accelerated healthcare career growth – rapid advancement opportunities.Insurance benefits (Medical, Dental, Vision) and 401K.20 days off annually (10 PTO days and 10 Holidays).Employee access to Serenity's treatment options.Qualifications:High School Diploma or GED.2-3+ years of experience in a full-time customer service role.Excellent verbal and written communication, and basic math skills.Well-versed in de-escalation skills and ability to connect with individuals.About: Serenity is a leader in the field of healthcare technology.
Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed.
With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.Learn More About Us: In accordance with Colorado's Equal Pay for Equal Work Act, this position pays $22/hour.
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