Medical Administration (Healthcare & Medical) Casual/Vacation Loxton Physiotherapy Service is a busy clinic situated in the heart of Loxton in the Riverland. The clinic is well established in the community and widely regarded as providing the most comprehensive physiotherapy services in the Riverland.
The clinic has a focus on diverse and innovative services provided by Physiotherapists and trained Allied Health support staff, who aim to build independence and support client goals.
The Patient Care Administrator role is pivotal to the success of the clinic. This position is responsible for communication, organization, coordination, and supporting client processes, ensuring a smooth and efficient experience for both patients and the clinic team.
About You To successfully fulfill this position, you will need to demonstrate proficiency in all or the majority of the following areas:
Exceptional Customer ServiceOrganisation and logistical co-ordinationA disciplined work ethicAbove average communication skills and interpersonal understandingWorkplace awareness and support for team membersProven experience in a similar roleA strong interest in self-developmentAbility to maintain high standards under pressureCompetency in basic computer program, including Microsoft OfficeConfidence in grammar and document presentationQualifications & Experience Current Drivers LicensePossess or be willing to undertake relevant personal clearances such as Police CheckHave CPR or First Aid certificate or be willing to complete the relevant trainingHave demonstrated ability in client-centered positionsBe willing to undertake hydrotherapy pool Chemical Testing trainingThe Position The position of Patient Care Administrator is pivotal to the success of our organization. You will work in a fast-paced environment, where effective and efficient communication with both clients and clinicians is essential to delivering superior service and team support. This role requires a high level of confidentiality as you manage, upload, and archive clinical documentation, while ensuring seamless communication flow throughout the team.
You will be responsible for general and administrative tasks related to appointment booking and client contact, utilizing multiple booking programs. While not essential, it would be advantageous if you have knowledge of government-regulated systems, such as Return to Work and/or NDIS. Experience or interest in Allied Health Assistant or client support services is also highly regarded.
Remuneration is offered above the Award rate, based on your experience and qualifications, with all other terms and conditions in accordance with the applicable Award.
The position is offered on a casual or part-time basis, with flexibility ranging from 8 to 24 hours per week. The organization values work/life balance and is open to negotiating a tailored arrangement for these hours to suit your needs.
Our clinic offers a personal development package to all employees, with the aim of supporting you in your development goals.
Please send your resume and cover letter to:
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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Care Administrator?Do you have a current Police Check (National Police Certificate) for employment? #J-18808-Ljbffr