Employment Term: Casual Opportunities
Location: St Stephen's Hospital, Hervey Bay
Remuneration: $28.89 - $30.35 phr + casual loading + 11.5% Super + Not for Profit Salary Packaging + Penalties & Allowances
Make a meaningful difference with St Stephen's Hospital. We're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.
An integral part of our team at St Stephen's Hospital as a Patient Administration Officer, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.
Let's make a meaningful difference, together.
As Australia's first fully digital hospital, St Stephen's gives the Wide Bay community access to one of the country's most advanced healthcare facilities. An innovative non-for-profit regional hospital, we offer access to the best specialists with minimal waiting for advanced treatment with personal care.
Flexible work arrangements to support work-life balance
Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
Free / Subsidised On-Site Parking
A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program
A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
Professional development, through Graduate Certificates, skills development courses, bursaries, grants and partnerships with leading Universities (Hospitals).
Career development opportunities to challenge yourself, grow and make a meaningful difference
Your part in St Stephen's Hospital team:
Working as a Patient Administration Officer, you will be the face of St Stephens. You will be responsible for providing excellent Customer Service to Patients, Visitors, Community members, Doctors and staff. You will provide administration support as required to the Patient Administration Team Leader.
Duties will also include:
Switchboard
Maintaining Lodge bookings
Maintaining Car bookings
Patient account payments
Liaising with Volunteers, Clinical Managers and Hospital Staff
Manage incoming and outgoing correspondence
End of day banking
Maintaining workplace manual
Producing Identification cards for staff
Flexibility to train across all administration areas
What makes a difference for us:
Must have experience in managing a busy Main Reception area
Previous Hospital or Medical experience highly desirable but not essential.
Experience in excellent Customer Service in a Healthcare setting
Evidence of ability to constantly multi task
Ability to communicate with Patients, Clinicians, Community members effectively
Well developed interpersonal skills
Efficient time management
Organised with an excellent attention to detail
Excellent computer skills
Flexibility with working days and times between the hours of 7am to 7pm. Weekend work as required
St Stephen's Hospital is proudly part of the UnitingCare family, we'd love you to be too.
Start making a difference today.
Diversity & Inclusion: Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.
Safe workplace: We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support.
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