Are you a people-focused individual interested in providing high-quality patient care and customer service? This is the opportunity for you! Full SNP training provided over a 6-12 month period to successful applicants! Attractive hourly rate, plus an outstanding range of benefits! About the Organisation
Sullivan Nicolaides Pathology is one of the largest pathology practices in Australia, providing comprehensive services to patients and doctors over a geographic area throughout Queensland, Northern Territory and New South Wales, employing more than 2000 people.
With many employees enjoying a 20+ tenure, Sullivan Nicolaides Pathology delivers on the promise of learning and development and career progression.
Fostering a true culture of support, Sullivan Nicolaides Pathology maintains an open-door policy, with each employee playing a role in patient care driven to make sure a top-quality service is provided.
About Your Next Opportunity
Patient Services Support Centre wants you to be the newest addition to our team!
Are you passionate about delivering top-notch customer service? Do you thrive in fast-paced environments, ready to tackle any challenge with a smile? If so, you're exactly who we're looking for!
As a member of our team, you'll be the friendly voice on the other end of the line, providing stellar support to patients, collectors, and medical staff alike. But that's not all – you'll also flex into administrative tasks, keeping our operations running seamlessly.
Whether you have experience in contact centres, customer service, collections, or you bring a background in the medical field, we want to hear from you!
But wait, there's more! Here's what else we're looking for in our ideal candidate:
Commitment to Sonic Core Values Proven ability to be multi-skilled Supercharged customer service A win-win attitude Team spirit Reliability Hours are Monday – Friday between 06.00 and 17.30, plus occasional Saturday shifts.
About the Benefits - Perks of the Job
The high level of service provided by Sullivan Nicolaides Pathology is delivered by a dedicated staff comprising of pathologists, scientists, technicians, laboratory assistants, collection personnel, couriers, computer personnel, pathology services assistants and other support staff. The successful candidate will join a welcoming team of dedicated health professionals with a focus on patient care.
Staff members will be given a chance to develop their skills through ongoing training and be provided with an avenue for career development and advancement .
An attractive hourly rate will be offered to each successful applicant. In addition, permanent employees enjoy the following benefits:
Fitness Passport – staff have access to discounted gym memberships at any gym of their choice participating within the Fitness Passport agreement. Parental and Adoption Leave – SNP staff receive 12 weeks of paid parental leave and adoption leave as per our current CWA. Employee Assistance Program – a free, confidential and voluntary counselling service provided as a resource to employees of SNP, as well as immediate family, with the aim of assisting with the resolution of personal and work-related problems which may affect the quality of life or work performance. Private Health Insurance – staff have access to discounted private health insurance through BUPA, HCF and Medibank Private. Pathology Services – staff and their immediate family (their children, partners and parents) have access to bulk billed Pathology Services. X-Ray Services – staff have access to bulk billed X-Ray and other diagnostic imaging through Queensland X-Ray. Smoke-Free Environment Policy - All SNP premises are smoke-free. There are no designated smoking areas on SNP premises. Work for Sullivan Nicolaides - Apply Now!
Please note: Vaccination against Covid-19 is mandatory for this role.
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