Pathology Collections Area Manager

Details of the offer

At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.
And right now, it's a pretty exciting time to join us, as we transform into a stronger, more agile organisation focused on creating customer & patient experienced, smarter ways of working and building a great place to work, joining our mission to be the best pathology provider in Australia.
As Area Manager, you will be at the forefront of this transformation, using your pathology industry experience and leadership skills to manage a geographical area of Pathology Collection services and Collection Leads, using your passion for management to ensure your team feel supported, empowered and motivated.
No day will be the same as you problem solve, manage, guide, mentor, strategise and liaise across all areas of the business including working closely with the commercial team and having exposure to executive leaders.
About UsQML is a part of Healius. Healius employs 10,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.
We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities.
This means that you will be working with purpose whilst being a part of a business big enough to offer interstate mobility, job security and opportunities to fulfill your career ambitions.
What You Will Be DoingAs Area Manager, you will be leading a team of Pathology Collection Leads and ensuring alignment with the wider business strategy.
You will be overseeing the patient service delivery, managing key healthcare networks, and supporting the organisation and business growth including ACC availability.
Using your commercial acumen, you will be managing and optimising collections processes, supporting training and rolling out new technology designed to enhance efficiency and support revenue growth for the region.
Your key responsibilities will include:Communicating and driving the national collection standards across levels of the collections structureEnsuring the delivery of high quality and consistent collection services across the region's collections centre network, meeting all accreditation requirements and standards (including Quality and WHS)Elevating customer satisfaction and improving patient and provider experiences in ACCs and hospitalsEnsuring effective and efficient collections processes and resource allocation for optimal network utilisation and service excellenceAttracting new, and engaging and retaining existing Pathology Collections staffProviding leadership, guidance, motivation and performance management to the Collection LeadsSupporting the Collection Leads in alignment with Enterprise Agreements, Employee Relations and Industrial Relations frameworksWhat Type of Person Will Be SuccessfulTo be successful in this role, you will have had pathology industry experience and will be an excellent people leader. You will thrive in the face of a challenge and enjoy a fast paced role where no day is the same!
These are the type of attributes & skills you would possess:A sound knowledge of & experience in the pathology industryCommercial acumen and strategic management skillsStrong leadership skills with the ability to manage & motivate large teams and drive excellenceThe ability to adhere to compliance and assurance policies & procedures, as well as driving quality & safety managementStrong stakeholder management skills, adept at advising and guiding others to drive cohesive and operational efficiencyBenefits, Perks and WellbeingAs part of working for Healius, you will have access to a range of benefits & perks including:
Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).Fitness Passport – Access top fitness centres across Australia at a subsidised rateCorporate health insurance discounts, banking benefits and novated leasing consultationsAn e-learning platform with access to a library of courses and learning pathsAn Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coachesOur Commitment to Diversity And InclusionQML is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
How To ApplyPlease click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details please email ******. Healius is committed to responding to every applicant.
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