Reporting to our Aftermarket Business Development Manager, the role of Parts Sales Representative at Komatsu Underground Mining is not for the faint-hearted. You're an integral part of our customer's experience, based out of our Rockhampton or Mackay Service Centers, liaising with Customer Service Teams, Account Managers, Service Technicians, and other key stakeholders to ensure we deliver on our promises.
A key component of this role will be to maximise investment in customer visits and deliver value to our customers' business. You'll gather and report key information to contribute to a proactive team approach to sales growth.
Additionally, this role is responsible for proactively identifying opportunities, conducting professional and effective meetings with customers, and selling appropriate solutions from the full range of Komatsu products and services. Please note this role will require site-based work and travel.
About you:You're a relationship builder, driven to deliver the highest possible level of customer service whilst driving service sales growth, and further strengthening customer relationships across the Queensland Bowen basin.
You're a self-starter with a strategic mindset, a solution-oriented salesperson with excellent people and problem-solving abilities.
You thrive on the challenges of keeping customers happy, increasing sales, and you're a true hunter & gatherer of opportunities for the business.
In return, you'll be joining a team with strong leadership and an enviable culture. You can expect a fantastic career opportunity, as well as a generous salary, annual bonus, vehicle, and a multitude of employee benefits.
Skills & Experience:Strong understanding of our Komatsu Soft Rock Underground Fleet of equipment will be advantageous.Prior experience selling parts or services within the mining industries.Demonstrated high level problem-solving skills.Knowledge & experience in identifying sales opportunities by listening to the needs of the customer and linking the available product offerings to match those needs.A high level of drive, persistence, and sales resilience.Great time management skills enabling you to cover a large territory and customer base.Working knowledge of Microsoft Office Suites and exposure to SAP desirable.Ability to build and maintain professional relationships with internal and external parties.Ability to create reports to show customer relationships and sales-related activity.Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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