Job Category: Management, Parts, The Brown and Hurley GroupJob DescriptionAbout UsThe Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships with 21 locations throughout QLD and Northern NSW.
We are a family-owned business with 77 years in the industry specializing in the sale and service of heavy commercial trucks and trailers and agricultural and construction machinery.
The Brown and Hurley Group is the winner of many industry awards and a leading supplier to Australia's Road Transport and Agricultural Industry.About the RoleWe are looking for a dynamic and driven individual to join us as the Parts Manager at our branch in Bundaberg.
In this role, you will be responsible for the day-to-day operations and profitability of the Parts Department, as well as coaching and mentoring the team and building and maintaining long-term customer relationships.This is a key leadership position; we are looking for someone with extensive truck maintenance experience and technical knowledge.
We will also consider experienced Senior Parts Interpreters with long-term growth and leadership aspirations.What you'll be doingProviding exceptional customer service whilst building new relationships and maintaining existing relationships with customers and suppliers.Controlling staffing levels, after-hours callout roster, and shift schedules to ensure adequate coverage and minimize overtime.Working with the team to ensure all departmental goals are achieved within set budgets.Coaching and maximizing the performance of the parts team.Evaluating current needs and anticipating future needs of the parts department (i.e., space, layout, vehicles, systems, processes, and equipment) and recommending changes or new provisioning to the Branch Manager.Liaising with the sales department to ensure all new or changed models and updates are supported by the parts department.Ensuring month ends have minimal W.I.P.Ensuring stock is maintained in the appropriate condition, monitoring stock levels, and ensuring adequate stock is available.Negotiating freight rates with suppliers.Ensuring the parts department and warehouse are well presented, always clean and tidy, and that the warehouse is laid out according to weight loads.What we're looking forSimilar experience at a truck branch.Experience in a leadership role.Strong people skills including customer service, communication, collaboration, negotiation, and dispute resolution skills.The ability to multitask and meet deadlines.Strong attention to detail and organizational skills.Kenworth or DAF parts knowledge (desirable).A Certificate III in Automotive Sales (desirable).EQUIP knowledge (desirable).We offer a competitive salary with bonuses, a company car, and a fuel card.
We are an established family business working with the best brands in the industry.
We believe in investing in our people and in our business – you aren't just a number to us; you are part of the family.
We encourage our people to participate in training to enable career advancement.
Our branches have a great team environment.
We offer health and wellbeing support programs as well as retail, banking, and health insurance discounts.What are you waiting for?
Apply today!#J-18808-Ljbffr