Built from the ground up over a quarter of a century and backed by family values, we're the one-stop auto shop that goes above and beyond for our customers.
That's the Northeast experience.
About the role
We are seeking multiple sales and customer service focused Parts Interpreters to join our team at Northeast Auto Group.
As a Parts Interpreter, you will play a crucial role in assisting customers and technicians in identifying and sourcing the right parts for various Heavy Vehicle and Construction applications.
Day to day you will:
Deliver top-notch customer service by aiding customers in finding the correct parts, addressing queries, and providing technical guidance as necessary Apply your knowledge to precisely recognize parts, elements, and specs using customer details, part codes, and relevant resources Efficiently and accurately handle customer orders, ensuring appropriate parts are chosen and ordered Oversee and control the parts inventory, guaranteeing adequate stock to fulfill customer requirements Keep abreast of the newest industry shifts, product updates, and pertinent technical data for the parts in your domain. Maintain precise documentation of customer dealings, orders, and inventory oversight. Collaborate effectively with peers, salespeople, technicians, and vendors to guarantee a smooth customer journey About you You will bring a passion for helping customers, and exceptional communication skills. You are driven to deliver an exceptional customer experience each and every time, as well as motivated to increase customer sales and maximise your commission earnings.
We offer commissions of up to $3500 per month, which is up to an extra $42K per year! So you must be results-driven and hungry to go above and beyond when it comes to hitting sales targets.
Requirements include:
Familiarity or enthusiasm for automotive, industrial, or machinery parts and elements Outstanding customer service experience and communication skills Keen eye for detail and ability to work in a dynamic and fast paced Competence in computer software and inventory management platforms Prior exposure to parts interpretation or similar field is beneficial but not mandatory Our Company Established in 1995, the Northeast Auto Group are a national award-winning automotive retail and service organisation who employ over 500 people in South Australia, Victoria, Queensland and New South Wales.
We are quickly becoming the largest seller of trucks in South Australia. We deliver a full-service experience to the industry through our multiple business units to provide the best service and solutions to our customers. Our group of companies include an Engineering and Manufacturing division, Parts, Service and Repair centre, Agricultural and Construction Equipment Solutions, Iveco, Isuzu and other franchises.
We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile and we always deliver.
Ready to make the move?
Accelerate your career and apply now.
Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.
No agencies please.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have a current Australian driver's licence?
How many years' experience do you have as a parts interpreter?
Do you have customer service experience?
What's your expected annual base salary?
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