We are seeking an energetic Parts Interpreter with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email.
Responsibilities includeCustomer support and enquiries – via email, telephone and counter salesOrder entry and processingProvide updates to customers on order status, pricing, product range and estimated delivery timesProvide assistance to external Sales and Warehouse teams as requiredAbout you – Skills, experience and qualificationsDemonstrate a passion for customer service, with previous retail and/or customer service experiencePrior experience as a Parts Interpreter or Parts Manager in a trade, retail or similar environmentExpert knowledge of mechanical, materials handling, agricultural, industrial or automotive parts is preferredExcellent customer service and professional communication skillsAttention to detail and a 'can do' attitudeConfident computer skills, including the ability to learn an in-house ERP systemYou may have an interest in cars, construction machinery, forklifts, tractors, and more.You may have a service or parts background, or want to move away from working on the tools.What's in it for youRecognition programs and incentives for your performanceThe opportunity to join a dynamic global company that is a leader in its fieldOpportunities for professional development, including access to LinkedIn Learning and many in-house/external training coursesHealth and Wellness program and company commitment to sustainable growthPeople are at our heartTVH is a global business with a family atmosphere, where people are at the centre.
We value clarity, mutual respect, kindness and open communication.
Our people are down-to-earth, easy to work and engage with.
We welcome differences and celebrate new ideas.
About TVHTVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment.
Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter.
Please note only short-listed candidates will be contacted.
#J-18808-Ljbffr