Allclass is an independent, family owned, Queensland born-and-bred Kubota Dealer and Specialist operating for over 30 years. We're authorised Kubota dealers for mini excavators, tractors, mowers, and excavator parts. We sell a complete range of Kubota parts and products to meet the customer's needs. Servicing the entire Queensland region, Allclass is an official 5 star authorised dealer for Kubota.
As a Parts Interpreter, you will be instrumental in maintaining an ongoing positive relationship with both external and internal customers. To succeed you will be accurate and responsive to customer enquiries and requests for parts. As part of a small team, you will have a collaborative approach to work.
Responsibilities: Interpreting and identifying parts for customer enquiries F2F or via email or phone Discussing uses and features of various parts, based on knowledge of the machines or equipment Determining replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions Correctly identifying part numbers using drawings and part breakdowns, catalogs, manuals, and electronic databases Raising parts quotes for customers and processing customer orders accurately and in a timely manner Collaborating with technicians and sales teams to provide technical support and assistance Working closely with customers, suppliers, and internal teams to ensure accurate and timely delivery of parts Maintaining accurate records of parts inventory and transactions Keeping abreast of new products, industry trends, and updates in construction and agricultural machinery. Qualifications: High school diploma or equivalent Previous experience in parts interpretation or related field Strong technical knowledge of parts and their applications Excellent communication and customer service skills Ability to work independently and as part of a team Strong attention to detail and organisational skills, with an ability to multitask Proficient in Microsoft Office and inventory management software Experience with EQUIP dealer management software will be highly regarded.
If you require further information about this role, please contact Kelly South on 0400 651 955.
Role Type #J-18808-Ljbffr