Built from the ground up over a quarter of a century and backed by family values, we're the one-stop auto shop that goes above and beyond for our customers.
That's the Northeast experience.
About the role We are looking for an experienced parts advisor to join our team.
This role is crucial in assisting customers and technicians in identifying and sourcing the right parts from various cars and brands.
Provide excellent customer service by assisting customers in identifying and sourcing the right parts, answering inquiries, and offering technical advice when needed.
Use your expertise to accurately identify parts, components, and specifications based on customer descriptions, part numbers, and reference materials.
Process customer orders efficiently and accurately, ensuring that the correct parts are selected and ordered.
Monitor and manage parts inventory, ensuring stock levels are sufficient to meet customer demand.
Stay updated on the latest industry trends, product developments, and technical information related to the parts you deal with.
Maintain accurate records of customer interactions, orders, and inventory management.
Work closely with other team members including sales, technicians, and suppliers, to ensure a seamless customer experience.
About you You will bring a passion for helping customers and exceptional communication skills.
You are driven to deliver an exceptional customer experience each and every time, as well as motivated to increase customer sales.
Previous experience as a parts interpreter/advisor or related fields.
Knowledge/passion for the automotive industry.
Proficiency in using computer software and inventory management systems.
About Us Established in 1995, the Northeast Auto Group is a national award-winning automotive retail and service organization employing 600 people in South Australia, Victoria, Queensland, New South Wales, and Northern Territory.
We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions.
Our group of companies includes an Engineering and Manufacturing division, Light and Heavy vehicle dealerships, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.
We are a high-performance business.
Our success is built on hard work and skillfulness.
We employ the best, and we invest in our people to make sure their knowledge is second-to-none.
We go the extra mile and we will always deliver.
Ready to make the move? Accelerate your career and apply now.
*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Work Entitlements Check, National Criminal Police Check, or a Pre-Employment Medical.
Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions.
Northeast Auto Group is committed to creating an inclusive work environment for all employees.
In order to maintain a safe work environment and comply with legal regulations, Northeast Auto Group conducts random drug and alcohol testing as part of its employment policies.
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