Parts and Service Sales Representative page is loaded Parts and Service Sales Representative Apply locations Australia, QLD, Brisbane Australia, QLD, Mount Isa time type Full time posted on Posted 9 Days Ago job requisition id R0066153 Sandvik Mining and Rock Solutions Parts and Service Sales Representative (Underground Mining Equipment) – Brisbane QLD Our Company and Culture Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.
Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.
We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.
Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.
The role Managing strategically important customer accounts, the Parts and Service Sales Representative is responsible for developing, maintaining, and growing key customer accounts. Effective account management will incorporate the customers' strategic requirements with value propositions from Sandvik.
The focus is to manage customer relationships with a view to the medium- and longer-term aspirations for both the customer and Sandvik. You will strive to support your customers, exploring opportunities for growth by targeting new business opportunities.
Areas of responsibility Identifies aftermarket opportunities, acting as liaison with customers through to completionDevelop sales opportunities for all aftermarket products related to Sandvik's Underground fleet.Performs gap analysis on the existing fleet to identify sales opportunities.Responsible for the achievement of agreed targetsEnsures accounts are in compliance with terms and conditions of saleProvide support in following up on outstanding debtorsLiaises between customer and Sandvik on parts support queries to ensure they are resolved in a timely mannerPredictive parts forecasting through analyzing customer maintenance strategy and planning to ensure parts availability meets the customer's requirements Your profile You will be flexible and self-motivated with exceptional customer-focused skills.You must be able to demonstrate a high level of communication and organisational abilities. You will build a strong relationship to understand the customer's business and manage a well-structured sales pipeline.You must be able to work well with internal stakeholders to develop your sales strategies to achieve set targets. You must have the capacity to travel up to 40% regionally.A proactive mindset, with an eagerness to advance your knowledge, is a key driver in the selection for this position.
Desired qualifications and experience Customer Support and enthusiasm for salesA mechanical aptitude or a strong desire to develop technical knowledge is essential for this roleAccreditation in either business or mechanical fields would be favourableAftermarket sales or service experience in Mining or a background specific to Sandvik equipment would be a distinct advantage You must have the right to live and work in Australia to apply for this job and a federal police check is required if successful, with the ability to pass a pre-employment medical. Agencies need not apply. Join us for an exciting career with endless opportunities! Our company offers a variety of benefits that will make you eager to start your next adventure.
Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.
As a part of our team, you'll be eligible for our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.
We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.
Don't miss out on the opportunity to be a part of our dynamic and rewarding team. Apply now to start your exciting career with us!
Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.
Talent Acquisition Specialist
Monique King
0438 641 791
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When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering.
About Us Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries.
Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions
In 2023 the Group had approximately 41,000 employees and revenues of about 127 billion SEK in about 170 countries within continuing operations.
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