Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves: We are seeking a detail-oriented and customer-focused individual to join our team as a Receptionist. In this role, you will be responsible for providing exceptional reception services, call management, visitor management, mail management, workplace experience support, and hospitality services. Your contributions will ensure a seamless and professional experience for employees, visitors, and clients.
An Overview of the role: Provide coverage for reception area, ensuring a welcoming and professional environment.Utilize NetApp intranet and phone systems to manage calls, look up employee contact information, and direct inquiries to the appropriate staff member.Greet visitors, notify personnel of their arrival, and monitor employee and visitor flow in and out of buildings.Maintain security requirements by ensuring visitors sign the visitor log and distributing guest badges using the Lobby works system.Maintain a professional appearance of the building lobby or reception area.Support visitors with transportation requests, such as arranging taxi services.Receive and route all deliveries, interact with vendors, couriers, and delivery personnel.Responsible for mail sorting, distribution, and assisting with self-service shipping and courier services..Support Workplace Experience (WX) activities, including office coordination, housekeeping, courier services, office repairs and maintenance, moves, pantry services, and stock management.Assist with Facilities activities, such as managing work orders and conducting cleaning audits.Provide support with training and meeting rooms, including equipment setup and furniture arrangement, as time permits.Offer hospitality services, including providing refreshments for client meetings, stocking pantries, and spot cleaning kitchenettes.Sounds like you? This is what we are looking for: Proven experience in a receptionist or customer service role.Strong organizational and multitasking skills.Excellent communication and interpersonal abilities.Proficient in using phone systems, intranet platforms, and basic office software.Attention to detail and commitment to delivering exceptional customer service.Knowledge of mail management systems and basic accounting processes is preferred.A proactive mindset and willingness to go the extra mile.What you can expect from us: You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number THREQ357959 Location:
On-site –Canberra, ACTIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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