Part Time Customer Service - Local Council

Working for your Local Council | Monday - Friday Part Time Hours | 25th March Start Date Your new company Exciting role working for a local government area located in Western Sydney providing multiple services to members of the public. Your new role This position is responsible for working as a member of the Customer Contact Centre Team responding to customer enquiries and requests in a professional and timely manner Your new role working as a Customer Service Officer, you will; Provide friendly, responsive & accurate information, advice & service to customers via the contact centre Accurately capture requests, manage customer enquiries, complaints, documentation or applications Also assisting front counter and administrative functions Always deliver an excellent customer experience, ensuring client needs and service targets are met or exceeded Develop positive and collaborative working relationships within the team What you'll need to succeed Experience within a call centre or administrative environment (desirable) Strong attention to detail and demonstrated ability to operate effectively across multiple functions Fantastic written and verbal communication skills The ability to work autonomously, multitask, prioritise and manage time effectively Problem-solving skills Identify priorities, meet deadlines and work under pressure Strong respect for confidentiality and privacy requirements PR & CITIZENS ONLY What you'll get in return If you are successful in this role, you will receive a: Fantastic opportunity to work for a NSW Government Organisation Part Time Position (this role can be worked over 3-5 days and hours can be spread) 3 Month Temporary Position $36.18 p/h Super Supportive and community-based team who enjoy working and have fun What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neveshays.com.au If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2842704