About the role
River City Doors is seeking a skilled and organised Part-Time / Contract Office Admin & Scheduling Assistant to join our growing team in Brisbane, QLD.
This role is essential in supporting the smooth operation of our administrative functions and will be responsible for a variety of administrative and scheduling duties.
Working from home as per times below & if needed, to fill in for staff holidays when possible, with the potential for growth or full time role.
Saturdays 8am – 4pm
Sundays 8am - 4pm
Mondays 9am - 5.30pm
Tuesday 9am - 5.30pm
2 Weeks training - Training at your home commencing as soon as possible.
Ongoing support via phone and teams – additional training, if needed
Computer & phone provided
Job Description includes but not limited to: Answering phones
Scheduling service jobs across multiple technicians
Invoicing technicians jobs
Quoting technicians jobs
Monitoring emails, replying, and scheduling jobs accordingly
Ordering & scheduling spare parts/pick ups.
Updating & following up on jobs as necessary with additional information, parts etc.
Entering customer details into Xero
Organising emergency technicians for weekends and after hours emergencies
Prioritising jobs in order of urgency
What we're looking for: Previous experience working under pressure in a fast paced environment.
Highly motivated, customer service driven, aim to please attitude.
Excellent organisational and time management skills with the ability to prioritise & multitask.
Strong communication and interpersonal skills, with the ability to liaise effectively with various clients, staff and management.
Demonstrate problem-solving skills and a proactive, solution-oriented approach
Ability to work in a team & autonomously
Keen attention to detail and a high level of accuracy in your work
Quick learner
Customer service experience
Knowledge of Microsoft Outlook, Xero & Tradify preferred, but not essential as training is provided.
You will need: ABN
Internet
Home office or desk space