Part-Time Banking Customer Service

Perfect opportunity to build your skills within banking, with a flexible part-time roster Your New Company: Awarded one of the world's most ethical companies for the last ten years, you will be part of a bank that's all about giving back. A bank that's wholly about their customers, you will genuinely be a part of an organisation committed to making a difference. For their employees, they value training, growth and development. Career paths at this bank extend not only into operations, but across all areas of the business. This really is your next opportunity to start your career Your New Role: You will join the heart of the business, in their buzzing Homebush-based contact centre. Some key responsibilities will include: Being a first point of contact for members, across inbound; outbound; live-chat; email; and social media communications Troubleshoot, educate and answer all queries for members in a positive and knowledgeable manner Work towards contact centre KPI's to ensure achievement of organisational and individual goals Comply will all associated risk and regulatory policies to ensure the safety of the customers and the bank What You'll Need to Succeed: Previous contact centre or customer service experience Studying finance, business, economics or an associated degree is preferred Full working rights and the ability to work a minimum of 20 hours per week out of Homebush Start on the 6th of May and interview in person on Thursday 18th April Outstanding communication with a 'member first' approach What You'll Get in Return: Work for one of the world's most ethical banks - full training provided across all areas of banking Huge scope for development if you plan to stay long term, with opportunities to go perm $36.80ph super Flexible roster given one month in advance, so you can plan around your study schedule Fantastic management, genuine fun and buzzing place to work 2857773