Founded in 2010, we're an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we've grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We've never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It's what we're famous for. It's what we love.
Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It's everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.
And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It's what keeps us from swimming in the 'sea of sameness. That's why here we've ditched the tired old 'corporate scripts' and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We're after you with all your you-ness.
What you'll get...
Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia –bring your personality and sense of fun to work and the most amazing team to work with. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Receive Hotel benefits in rooms and our fabulous F&B outlets. Stay Fit and Fabulous; be involved in our Wellbeing Programmes. Develop relationships and make a difference to other people's lives through our Community Programme. Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent. At Ovolo Hotels we move fast, have fun, and redefine what a lifestyle hotel can be. Our fresh ideas are taking the world of hospitality by storm and redefining what a lifestyle hotel can be as we expand across Hong Kong, Australia and beyond. Something special is going on here – this is your opportunity to be part of it from the very beginning...
The Gig
The E-Commerce Executive is responsible for managing and optimizing online platforms to maximize sales. This role requires a blend of strategic planning, digital marketing process, managing inventories and data analysis to enhance customer journeys and sales performance. Responsible to assist gathering and analysing critical data includes, however not limited to, market trends, economic research, competitive assessment research, distribution channel effectiveness to identify growth opportunities and marketing ideas. Sales and marketing program implementation and follow up.
What you will do
Create and support online marketing plans, strategies and tactics to drive revenue for hotels. Daily management of Hotel online presence in Brand Website and Online Travel Agent website. Evaluate the performance of our Brand Website and give suggestions for how to promote and improve the presence of the hotel on the web, with the intention of increasing number of bookings. Monitor OTA performance (through the system) and provide feedback, strategies for growth and improvement based on report. Monitor Website Sales Conversions, and use the analytical tools to identify revenue opportunity. Manage and update the Hotel's website and e-Commerce functions including latest campaign, events and promotions from the Hotel. Monitor rate changes based on online rate structure across all distribution platform and perform rate parity audit. Monitor, process, and track sales turnovers and perform administrative duties to maintain accuracy of hotel inventory across online platforms to be matched with availability on Property Management System (Opera). Online promotion execution and advertising together with Digital Marketing team. Also related to keep current knowledge of online trends. Produce reports to analyze the performance of all online marketing campaigns and promotions. Provide analytic reports of online sales. Manage online reviews platform available for Mamaka by Ovolo Hotels such as TripAdvisor, Google Reviews. Who are we looking for?
Excellent communication skills in reading and writing English. Passionate and willing to learn with positive working attitude. Competent in multi-tasking and enjoy working in a dynamic and busy environment. Able to work in a team and have a strong work ethic in hospitality industry. Understanding/experience in operations and sales in the Event space is highly desirable. Property Management System (Opera) knowledge and E-Commerce platform knowledge i.e Synxis, Siteminder and Online Travel Agents Extranet operation will be advantaged. If you are positive minded, carry bags full of energy, have excellent interpersonal and language skill, and you are hungry for success in a fast paced and dynamic environment, we definitely would like to hear from you!
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