Company DescriptionAs the Overnight Assistant Manager, you will apply your leadership and people skills to manage overall hotel operations, ensuring a smooth and exceptional guest experience during the night.
You will collaborate with key departments, work closely with teams, and oversee the successful completion of night audit procedures, all contributing to the seamless flow of our nightly operations.
Job DescriptionOpportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!A competitive salary, starting from $68,000.00 per annumComplimentary meal through our Colleague Dining ProgramExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerTravel reimbursement program for a TransLink monthly passExtensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirementsCompany-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirementsComplimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program What you will be doing:Ensure guest satisfaction by resolving any problems and concerns with exceptional services and ensuring guest safety is our number one priorityReconcile revenue balances, process guest ledgers and balance accounts receivable, balance and audit postings and settlementsPrepare management reportsEnsure all system updates for the front office are completedLead, support and supervise all overnight operational departmentsOther duties as assigned QualificationsYour experience and skills include: Previous front office or accounting experience in a luxury hospitality environmentUnderstanding of Forbes 5 StarExcellent Microsoft Windows application and PMS experience is requiredHighly organized, ability to be flexible and proven skills working in a fast-paced environment with constant standing and walking throughout the shift Additional InformationYour team and working environment: You will be working with a dynamic overnight team who ensures the highest level of service for our guestsThe Pacific Rim team is driven to exceed the highest standards and services and believes in strength in unity and inclusion to create memories for everyone we connect withOur commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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