Position SummaryMeets with current and prospective members to increase Costco Membership sign-ups and sales and develops Gold Star companies.
Continually strives to improve Costco's corporate image as a concerned and active member of the community.
Introduces Costco to the community in new market areas and as an active participant in warehouse pre-openings.
Tracks sales, sign-ups, and incentive programs.
Provides prompt and courteous member service.
Follows proper safety and security procedures and standards.Job Duties/Essential FunctionsCanvases businesses located in the warehouse sales area in person and by phone to promote membership and foster sales.Conducts research to identify best prospects.Meets with business owners and assesses business needs to determine Costco merchandise that offers benefits to the member.Assists business with merchandising ideas and special orders.Contacts business members about special promotions, new items, and road shows to promote memberships.Meets with large businesses to discuss employee membership campaigns.Schedules and conducts on-site membership events.
Collects electronic funds and keys applications.Completes daily activity log and tracks sales increases, sign ups, appointments, and calls.Submits clear mileage records and other expense receipts for reimbursement.Promotes good community relations by attending and participating in local community events, trade shows, Chamber of Commerce meetings, and local charity events.Assists Membership/Marketing Manager with formulating and carrying out marketing plan.Creates and tracks membership incentive programs.Assists members at the membership desk as necessary.Resolves member issues using problem-solving skills, tact, and discretion.Maintains Business Promotion board and updates display.Follows proper Membership and general safety and security procedures and standards.Answers phones and assists callers.Assists in other departments of the warehouse as necessary.Provides prompt and courteous service to members, employees, and suppliers.Ability to operate vehicles, equipment or machinery.Qualifications (Costco-specific or industry specific skills that candidates should possess)Education/Training: High School Certificate or higher.Licenses/Certifications: Current driver's licence.Experience/Skills: Costco Membership, marketing, customer service, sales or comparable experience; Basic math skills.Other specific requirements* If successful, you will be required to undertake role & department specific training within specified timeframes.
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