South Western Sydney Local Health District
REQ490696
Employment Type : Permanent Full Time, working 38 hours per week.
Location: SWSLHD District Wide
Position Classification : Administration Officer Level 6
Remuneration : $77,623.75 - $79,458.87 per annum
Requisition ID : REQ490696
Application Close Date : 16/06/2024
Interview Date Range : 19/06/2024 - 26/06/2024
Contact Details : Joyce Nathaney – 0473 743 507 |
About The Opportunity
An opportunity to work across multi-specialty outpatient clinics for SWSLHD.
The Outpatient Support Officer will support with the implementation of key changes related to the NSW Health Outpatient Services Framework and the NSW Health Guideline – Medicare Billing for Privately Referred Non-Inpatient Services in NSW Public Hospitals in non-admitted (outpatient) settings across South Western Sydney Local Health District (SWSLHD).
The Outpatient Support Officer will be responsible for supporting clinicians and Outpatient administrative staff, and other key stakeholders, to embed these changes in outpatient settings across SWSLHD
What you'll be doing
The Outpatient Support Officer will support with the implementation of key changes related to the NSW Health Guidelines "Medicare Billing for Privately Referred Non-Inpatient Services in NSW Public Hospitals", in non-admitted (outpatient) settings across South Western Sydney Local Health District (SWSLHD). The Outpatient Support Officer will be responsible for supporting clinicians and Outpatient administrative staff, and other key stakeholders, to embed these changes in outpatient settings across SWSLHD.
The Outpatient Support Officer also delivers education to SWSLHD clinicians and Outpatient administrative staff, and monitors and evaluates local business processes, systems, and service delivery to ensure sustainability. Furthermore, the position will support maximisation of Revenue and management of errors and rejections in PBRC.
Where you'll be working
South Western Sydney is rapidly growing and is a great place for young people and families to build a life. We are close to public transport, a short drive to the beach and the natural wonders of the Blue Mountains and Royal National Park.
The area is growing exponentially with many major shopping centers, great entertainment venues and the development of Sydney's new airport all located within minutes of new housing estates.
As part of the greater Sydney area, we have bustling metropolitan hubs as well as areas that maintain their rural heritage. It is an incredible place to explore with adventure or relaxation are at your fingertips.
How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application .
Demonstrated advanced skills and experience in change management, clinical information systems (e.g. eMR, Mosaiq) and hospital based funding mechanisms (e.g. revenue, expenditure) Demonstrated extensive knowledge of health insurance legislation, guidelines related to outpatient services, and the importance of Medicare billing in Outpatients for clinicians, healthcare organisations and health system sustainability Relevant qualifications, or equivalent experience, in administration support, customer service and, training staff in a fast-paced, complex environment Demonstrated excellent verbal and written communication skills, including the ability to prepare and facilitate education and training, engage with clinicians, and effectively communicate to a wide range of healthcare professionals Demonstrated advanced skills in planning, time management and organisation Demonstrated problem solving, negotiation, and conflict resolution skills Proven ability to show initiative, set priorities and work within a team and independently under minimal supervision to meet deadlines Must possess a valid Australian Drivers Licence (excluding learner driver's licences). If not already in possession, a NSW Drivers Licence must be obtained within 3 months of appointment. Stepping Up – Close the Gap
Stepping Up aims to assist Aboriginal applicants understand how to apply for roles with NSW Health by clarifying the recruitment and onboarding process. If you are an Aboriginal person and wish to obtain more information about applying for a role within South Western Sydney Local Health District, please contact the SWSLHD Aboriginal Workforce Team on
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport .
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don't just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ? ???? Aboriginal and/or Torres Strait Islander ? ???? background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people's rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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