Company DescriptionThrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel's 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane's best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.Job DescriptionAs the Outlets Manager at Sofitel Brisbane Central you will organise the daily operations of the restaurant, bar, in room dining and mini bar. You will be passionate about good food and fine beverages, and lead a large team of food and beverage professionals to create memorable experiences for our guests. Reporting to the Director of Food and Beverage, the Outlets Manager is responsible for the overall performance of the food and beverage outlets, including the revenue, cost controls, team performance, quality and guest service experiences.What you will be doing:Deliver luxury a la carte service to guests, greeting and seating and taking ordersEnsure the food and beverage outlets are operating efficiently and profitablyPerform stocktake and purchasing for the outletsFollow the hotel's food safety and hygiene procedures, ensuring all areas are clean and tidyCreate connections with guests to ensure their expectations are exceededAssist to recruit, train and supervise food and beverage team membersMaximise outlet revenue by implementing agreed strategies, practices and promotionsLiaise with the Conference and Events Sales team to plan and organise special functions in the restaurant and bar.QualificationsA luxury service focus, distinguished presence and elevated emotional intelligenceA passion for everything food and beverageTertiary qualifications in Hospitality Management or a related field, or equivalent food and beverage managerial experienceStrong interpersonal skills with proven ability to build and maintain stakeholder relationshipsAbility to multi-task and problem solve within a fast paced environmentExperience in leading others and building a strong team cultureA record of high performance and achievement.Additional InformationBring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.Thrive in our Sofitel Brisbane Central community, with:Discounts for ambassadors, families and friends at Accor Hotels worldwideComplimentary hotel stay package to celebrate your work anniversarySecure parking in the centre of Brisbane for only $10 per dayDirect access to Central train stationComplimentary food in the ambassador dining roomLaundered uniforms.Let your passion shine, visit careers.accor.com
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