About AARNet
Australia's Academic and Research Network (AARNet) was established in 1989 and is widely regarded as the founder of the Internet in Australia and renowned as the architect, builder and operator of world-class network infrastructure for research and education.We are Australia's National Research and Education Network (NREN).We connect over one million users—researchers, faculty, staff and students—at institutions across Australia, supporting education and research across a diverse range of disciplines including high energy physics, climate science, genomics, radio astronomy and the arts.Nationally, AARNet interconnects Australian universities, the CSIRO, and other organisations who have a research and education mission, or with whom the education and research sector interacts.These include hospitals, vocational training providers, schools and museums.Internationally, AARNet interconnects the Australian Research and Education (R&E) community to the world – and continuously develops new capabilities and partnerships to facilitate seamless data access and transfer.AARNet also offers a suite of supporting services and applications to our customers.These include managed and unmanaged network, security and collaboration offerings, including Zoom, our Security Operations Centre (SOC) and managed Firewall services.These provide our customers with enhanced connectivity and security, enabling them to innovate in the delivery of research and education regardless of their size or team make ups.We are an organisation of innovators, doers, and courageous thinkers.We are not constrained by traditional products and solutions, and we constantly strive to build the solutions that our customers will need tomorrow – today.If you have the imagination, foresight and drive to build the future why not come and join us?The Role
We are looking for an OSS Solution Architect to take business requirements and develop a comprehensive systems, information, and integration architecture across our network Operational Support Systems (OSS). This includes orchestration and automation of network infrastructure and service provisioning, configuration management, network monitoring and analytics, and CMDB.This role will work as part of a broader team, including Business Analyst, Network Architects, Software and Integration Engineers to collaboratively develop OSS technology strategy, roadmap, architecture and system designs.As this role will require effective communication across a broad range of technical and business areas, the successful candidate will have experience in a wide range of products, platforms, vendors, and common architectures, as well as strong interpersonal skills.Candidates will need to understand the importance of AARNet business needs and concerns, whilst understanding potential constraints in resourcing that may require working toward 'best fit' and balance in our organisation to addressing concerns and meeting requirements and lowering technical debt.Some travel within Australia may be required.Responsibilities
Collaborate and Co-Create: Work closely with cross-functional teams—colleagues, product managers, and business leaders. Together, we'll co-create solutions that resonate with our company's values.Empathise and Understand: Dive deep into our and our clients' needs. Understand the pain points, aspirations, and unique contexts. Your empathy will drive meaningful solutions.Architect with Purpose: Design robust and scalable architectures that balance technical excellence with practicality. Consider sustainability, accessibility, and diversity in your designs.Learn and Adapt: Stay curious! Technology evolves, and so should we. Continuously learn about emerging trends, tools, and methodologies. Adapt your approach accordingly.Communicate Effectively: Translate complex tech concepts into plain language. Collaborate with non-technical stakeholders, fostering understanding and alignment.Leadership and Mentoring: Provide co-ordination and technical leadership, help train and uplift AARNet technical staff on new technologies.Expertise, experience & qualifications
Educational background and certifications:A degree in Information Technology or Computer Science or a related field, or relevant industry experience.Certifications in relevant technologies and frameworks (e.g. ITIL, TM Forum, TOGAF) are desirable.Technical knowledge:Understanding of telecommunications networks (including DWDM, IP/MPLS), services, systems, and protocols.Proven experience with orchestration and automation tools and technologies.Experience with Cisco NSO (Network Services Orchestrator) is desirable.Experience with network inventory tools, DCIM, IPAM as source of truth is desirable.In-depth knowledge of network monitoring and management systems.Experience with Configuration Management Databases (CMDB) and related processes.Programming and development understanding:Familiarity with programming languages used in automation, including Python, Rust andor Go.Experience with containerised application stacks, such as Kubernetes.Use of REST APIs and API gateways, including Boomi.Familiarity with various database technologies and their integration into architectural designs.Experience in deploying and or operating cloud computing platforms (e.g. AWS, Azure, Google Cloud) and their services.Demonstratable experience in designing, securing, and implementing large scale solutions.Methodologies and Frameworks:Expertise in system architecture, design patterns, and best practices.Familiarity with working in an Agile or Scrum framework.Understanding of security principles and practices.Understanding how ITIL and TM Form processes relate to OSS architectureOther:Australian Resident.Valid Australian Driver's License.Important skills
Willingness to work in a collegiate environment.Analytical and problem-solving skills.Excellent written and oral communication and interpersonal skills.Ability to work flexibly in both unstructured and process-driven environments.Conditions of employment
AARNet is committed to diversity and providing equal opportunity to all.We're a great place to work if you want to make a difference.AARNet provides competitive remuneration and a host of other benefits in line with our HR policies which include:•17% superannuation;•Flexible work options;•Options to purchase additional Annual Leave;•2 days paid Women's Wellness Leave per month;•24 weeks paid Parental Leave – Primary Carer;•Welcome back to AARNet superannuation payment – on unpaid Parental Leave for Primary Carer;•4 weeks paid Birth Trauma Leave;•24 weeks paid - Adoption Leave;•16 weeks paid Parental Leave – Secondary Carer;•5 days paid – First Nations Cultural Leave;•2 days paid Family Wedding Leave;•24 weeks paid – Foster Carer Leave;•5 days paid – Fertility Leave;•8 weeks paid – Gender Affirmation Leave;•Strong Equal Opportunity focus;•Sector leader in Social Responsibility and Ethics; and•A culture and company structure that allows your career to grow with access to leading edge technologies
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