Ors Group | Customer Service Specialist

Details of the offer

About the role:
We are seeking an enthusiastic and motivated Administration officer to join our Fairfield team. Working with a national administration team to support business functions.
This is a full-time position working Monday to Friday.
Your Duties:
Managing incoming telephone enquiries and passing on messages as required. Managing bookings and rescheduling for NDIS services. Allocating new referrals to appropriate clinicians based on experience, location, and skill set. Organising interpreter/AUSLAN services as required. Ownership of site presentation, cleanliness, and events preparation. Completing site audits as required. Listening and taking appropriate action from voicemail requests. Reviewing and forwarding faxes as required. Creating and updating electronic records for existing clients. Assisting with reporting as required. Other additional administration duties as required. Role requirements:
Administration and/or reception experience (desired, but not essential) Previous health knowledge (desired, but not essential) Providing exceptional customer service. Communicate effectively and appropriately. Take pride in your work and focus on excellent quality. Willingness to learn. Data entry skills. Exceptional attention to detail, organisational, and time management skills. Ability to monitor personal workload and manage own time. Ability to work effectively as part of a team. Willing to undergo a National Police Check. Hold or be willing to obtain a Working with Children or Vulnerable Person check. About ORS:
We are one of the largest and fastest-growing family-owned and operated national allied health and workplace rehabilitation providers in Australia, with a proven track record and reputation for providing high quality evidence-based and client-centred services for over 30 years!
Due to our incredible culture, passion for excellence, stability, and gratitude for being able to see the potential and recognise the strengths of every individual, it's easy to see why our workforce has grown 1200% in 4 years and why we are the allied health services provider of choice!
For further information on ORS Group, we encourage you to visit our website to read more about our extensive services, our detailed employee profiles, video library, and company values.
Please Click Apply for this role and attach your Resume and Covering Letter. If you would like to discuss this opportunity first or be considered for any of our other roles, please email .
The ORS Group is a multicultural, diverse, supportive, and flexible employer, specifically encouraging applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBTQIA+, and people with disabilities.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Talent2_Ppc

Job Function:

Requirements

Royal Freemasons'? Benevolent Institution | Hospitality Officer

Royal Freemasons' Benevolent Institution (RFBI) was established in 1880 to help people in need. Today, we are an award-winning, leading aged care provider wi...


Tideri Jobbörse - New South Wales

Published 10 days ago

Showroom Assistant

Showroom Assistant - Shape Beautiful Spaces at Freedom Why You'll Be Excited About This Role Step into a role where your eye for detail and passion for desig...


Freedom Furniture Australia Pty Limited - New South Wales

Published 10 days ago

Customer Service Specialist Shannons (Remote)

Customer Service Specialist Shannons | Suncorp Group | AustraliaAre you passionate about cars or motorcycles paired with delivering exceptional customer serv...


Suncorp Group - New South Wales

Published 10 days ago

Retail Consultant, Green Hills

Challenge yourself. Change the game. It starts with YES!At Optus, our vision is to be Australia's most loved everyday brand with lasting customer relationshi...


Singtel Group - New South Wales

Published 10 days ago

Built at: 2024-12-26T07:06:01.894Z