JOIN US - SHAPE LIVES - BUILD YOUR CAREER Challenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through compassionate, collaborative, and people-focused services.
About the Role: The Organisational Development and Quality Advisor is a key role within our Strategy, Growth, and Business Optimisation team, providing leadership and expertise to drive continuous improvement and ensure regulatory compliance. This role focuses on enhancing workforce capability, implementing best-practice frameworks, and fostering a culture of quality and innovation across the organisation.
The successful candidate will work collaboratively with teams to deliver exceptional outcomes for staff, clients, and stakeholders while upholding the highest standards of care and safety. Key responsibilities include:
Ensuring compliance with internal and external standards, including accreditation and regulatory requirements.Leading proactive and remedial actions related to audits or inspections (NDIS, OCG, AHRC).Providing safeguarding advice and promoting client safety in line with legislative requirements.Designing, delivering, and evaluating workforce capability programs such as Probation, Organisational Induction, and Leadership & Mentoring.Developing and implementing policies, procedures, and frameworks to enhance service delivery and client outcomes.Building strong relationships across the organisation to foster open communication, innovation, and ownership of performance.Driving continuous quality improvement initiatives and contributing to strategic projects.This position is ideal for a motivated professional who is passionate about organisational development and quality enhancement, with a commitment to achieving best-practice standards and positive outcomes for all stakeholders.
About You: Essential Understanding of (or ability to rapidly learn) the legislative and regulatory environment for disability and child-safe services.Knowledge of human rights and person-centred approaches in service delivery.Strong organisational skills and attention to detail, with the ability to handle multiple priorities and deadlines.Excellent communication, negotiation, and interpersonal skills, with the ability to work with diverse groups.Proven experience in organisational development and continuous improvement initiatives within complex service delivery environments.Strong analytical and report-writing skills.Commitment to reflective practice and delivering education and training.A positive, adaptive attitude to evolving environments.Desirable Experience in the not-for-profit, disability, or child protection sectors.Experience in leading or participating in audits or quality reviews.Requirements: A degree, qualification, or equivalent experience in Management, Social Services, or Quality Management.Certificate IV in Training and Assessment.Current Australian Driver's Licence.Current NSW Working with Children's Check.NDIS Worker Screening Check.Current Police Check.COVID-19 vaccination certificate.Why Join Us? Career Growth: Engage in continuous professional development and take part in our leadership succession planning.Competitive Remuneration: We offer a salary that reflects your experience and expertise.Supportive Environment: Work in a collaborative team that values your expertise and contributions.Salary Packaging Options and Entertainment/Meal Card (if eligible).Celebrate You: Take a day off on your birthday!How to apply: When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.
To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au Confidential enquiries can be made by contacting Katie Whatley via email:
Applications Close: 10 January 2025 We acknowledge the traditional owners of the land on which we work and live, and pay our respects to their elders past and present. Challenge Community Services is an Equal Employment Opportunity employer and welcomes applications from people from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse backgrounds.
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