Order Entry And Customer Service Officer

About Our ClientThe client is a global leader in the dairy industry, known for its high-quality products and extensive range of dairy offerings. The company is committed to innovation, sustainability, and delivering excellence to consumers worldwide.Job DescriptionReporting to the Customer Service Supervisor, you will be responsible for the following:Answering incoming calls, providing excellent customer serviceMaking outbound calls to follow up on deliveriesResponding to urgent order requests via phone and emailKeying a high volume of ordersChecking stock availability with operationsResolving customer complaintsThe Successful ApplicantIdeally, you will have a background in Customer Service within a call centre environment or within Fast Moving Consumer Goods and are available to work across 3 shifts rotating across 8am-4pm, 9am-5pm and 10am-6pm.What's on OfferThis is a high volume fast-paced role that will require accuracy and an eye for detail.Join a global organisation with a stellar reputationOngoing, stable work environmentSecure Onsite parkingMonthly Team activitiesA vibrant working environmentTraining and mentoring and possible cross-training in other departments
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