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Orange Hire is a rapidly growing equipment rental company providing earthmoving, compaction, and traffic management equipment to the civil construction industry.
At Orange Hire our team is our most valuable asset, and we invest in our people accordingly. A huge part of this is creating a positive workplace environment, where people are valued, supported and rewarded.
We're proud to have built a culture of inclusivity, challenge and collaboration, becoming a place where people genuinely want to work. This is what's led us being named #2 in the AFR Boss Best Place to Work awards in 2022.
Job Description About the Role
Due to an internal promotion, we are looking for a Sales Coordinator to join our team. Your role will be critical to providing our customers with the best possible experience throughout the complete end-to-end rental process.
The core function of this role is to provide superior service to our customers – maintaining our industry-leading NPS Scores!
What you'll be doing:
Delivering an amazing customer experience throughout the hire process Coordinate daily operations – equipment deliveries, pickups, repairs and breakdowns Manage inbound and outbound phone calls Maintain and update our ERP system with all rental agreements, invoicing etc., ensuring accuracy of information. Continuously maintain a deep understanding of our products to be a subject matter expert for our customers Demonstrating Safety Leadership by leading and contributing to Orange Hire's safety culture Desired Skills and Experience What will make you successful in the role:
Previous experience in a similar role Customer focused, with the ability to build rapport quickly and easily over the telephone A positive, energetic and sales-driven attitude Demonstrated ability to work well with others, building trusting relationships Be commercially astute, ability to source and follow up leads, think outside the square Ability to multitask and manage the everyday tasks with the more urgent and immediate tasks High-level verbal and written communication skills What's on offer?
This is a collaborative and close-knit team that is passionate about what they do. You will be led and mentored by a hands-on manager who is invested in ensuring that you learn and develop your skills. With your success and achievements valued, you will be rewarded for your hard work and dedication.
Competitive salary package on offer with quarterly bonuses Great team culture Learning and development opportunities At Orange Hire we pride ourselves on having a flexible and inclusive working environment and we encourage candidates of all differences to apply.
Please note: Due to the Christmas and New Year period, successful applicants progressing to screening and interviewing can expect to hear from an Orange Hire employee from 8th January 2025 onwards.
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