Business/Systems Analysts (Information & Communication Technology)
The Opportunity
At APA, our purpose is simple: to strengthen communities through responsible energy.
We now have an exciting opportunity for an Optimisation Specialist to join our Networks team in Thomastown VIC, Eagle Farm QLD or Kidman Park SA, on Secondment or contract until April 2026.
Reporting to the Manager Workforce Optimisation and Performance, this role is responsible for analysing, improving, and optimising Work Schedules, Operational Processes and Asset Performance to enhance productivity, reduce costs and support reliable service delivery.
Key Responsibilities
Operational Efficiency - Identify inefficiencies in Work Schedules and Operational Processes, implementing agreed solutions that improve safety, reduce costs and increase customer satisfaction.
Data Analysis - Analyse operational data from a range of sources, e.g., planned schedules, completion work records, etc., using Maximo and Salesforce Field Service to identify trends, issues, and areas for improvement.
Workforce and Schedule Optimisation - Working with stakeholders review the optimisation of work schedules and agree initiatives to improve the management of field service teams and the efficiency of overall work performance.
Performance Tracking - Establish new and review existing key performance indicators (KPIs) using Maximo and Salesforce Field Service related to work scheduling and operational efficiency and monitor outputs, reporting findings to stakeholders as agreed.
Process Improvement - Lead process improvement initiatives to implement new opportunities and build on existing processes to enhance safety, improve service reliability and enrich the customer experience.
Optimisation - Understand the proper combination and weighting of scheduling objectives and rules required to enable the scheduling engine to achieve the optimisation required to meet business objectives.
Your background
Tertiary qualification in Computer Science or related field or relevant experience in this area is favourable.
Advanced skills and considerable experience in one or more of the major programming languages, and in the evaluation of equipment and software options.
Good understanding of the current IT systems environment and development paths.
Project planning and specification skills, together with problem-solving and analysis.
Excellent communication, influencing and stakeholder management skills.
About the Team
Networks manages and operates transmission pipelines and local distribution networks that deliver gas to around 1.4 million households and businesses across Australia.
This is an exciting time for the Networks team, we are growing and expanding with many new projects, including 2032 Olympics. Also, we have a strong culture of continuous improvement and working towards Net Zero with the introduction of renewable green gas into the Gas Networks. We need people who are courageous, nimble and ready to make a positive impact.
Working at APA
At APA we're committed to fostering a safe and inclusive workplace where you can achieve your best. We'll provide you with access to targeted career development programs, competitive remuneration, employee benefits, flexible working arrangements, and wellbeing programs. We also have an inclusive parental leave policy providing 18 weeks leave including superannuation to support parents at work and in life.
We employee more than 2900 people across Australia and are committed to creating a diverse and inclusive culture, where everyone feels safe, valued, and trusted to do their best every day.
Join our team and be part of Australia's energy transition!
APA is an equal opportunity employer. The safety, health and wellbeing our people, community and environment a priority. We embrace diversity in our people to ensure our workforce is representative of the communities that we operate in.
Applicants must be eligible to work in Australia to be considered.
This vacancy works with critical APA data, systems or infrastructure and candidates are subject to background vetting (including Police checks) before & during employment.
Role closes Friday, 4 October, 2024. Role Reference number JR1346.
APA Group will not accept unsolicited resumes from recruitment agencies.
We will contact successful candidates after the closing date.
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