An Optical Receptionist/Assistant is a key member of our optometry practice, providing excellent customer service and administration.
This role combines optical knowledge with a friendly, patient-centered approach to ensure our clients receive the best possible care and eyewear solutions.We're looking for an enthusiastic individual who will have exceptional phone manners, the ability to build rapport with clients, and a passion for helping people look and see their best.Key Responsibilities:Greet and welcome clients in a friendly and professional manner, both in-person and on the phoneSchedule appointments and manage the front desk calendarProcess payments, insurance claims, and other financial transactionsAssist clients with frame selection, measurements, and minor adjustmentsMaintain a neat and organized reception areaProvide basic information about eye health and vision correctionSkills and Experience:Strong customer service skills with the ability to build rapport with clientsExcellent verbal and written communication skills, with a focus on phone etiquetteKnowledge of frame styles, lens options, and current eyewear trendsExperience in frame selection, adjustments, and repairsBasic understanding of eye health and vision correctionAbility to explain technical information in an easy-to-understand mannerWhy Choose Us?No late nights or Sundays, allowing for work-life balanceShorter Saturday hours, so you can enjoy your weekendsEmployee perks for both you and your familyDaily perks/allowance for team members to show our appreciationPractice Culture:Emphasis on effective communication to ensure clarity and understanding among all team membersA team player who thrives in a collaborative environmentPassionate about delivering the best possible care to our patients, ensuring their satisfaction and well-beingIf you're a friendly, detail-oriented professional with exceptional phone manners and a passion for eyewear and helping people, we'd love to hear from you!#J-18808-Ljbffr