Wirraka Maya Health Services Aboriginal Corporation is an Aboriginal Community Controlled Health Service designed to ensure our clients' journey through the health system meets their medical, health, social and cultural needs with a vision that Aboriginal and Torres Strait Islander people in the Pilbara have the opportunity to live a healthy life, with access to culturally appropriate, holistic primary and allied healthcare; social and emotional wellbeing services and education.
About the Role: As the Operations Team Lead, you will supervise a team of dedicated professionals, including front desk staff, transport officers, and Aboriginal Liaison Officers. Your leadership will be crucial in maintaining a culturally responsive, professional environment that enhances client care.
Key responsibilities: Provide strong leadership to the non-clinical team, fostering a collaborative environment.Manage team performance, support professional development, and conduct regular evaluations to ensure high standards of service.Oversee daily tasks of the administrative team to ensure efficient service delivery.Manage client registration, appointments, and transportation coordination.Ensure smooth operation of Medicare claims, Communicare system administration, and visiting specialist coordination.Lead quality improvement initiatives and uphold infection control standards.About You: We seek candidates with a management/leadership qualification or a minimum of 4 years of operational leadership experience in a primary healthcare setting.You should have strong people management skills, experience with clinical records management, and the ability to work collaboratively with senior clinical staff.A background in Aboriginal community health is a bonus but not required.Must be an Australian resident with working rights (visa sponsorship is unavailable).Be part of a collaborative team focused on delivering quality healthcare.Leadership role with direct impact on service delivery standards.Opportunities for professional growth and development.Are you passionate about leading teams and ensuring top-notch administrative support in a healthcare setting? We're looking for an experienced and dedicated Operations Team Lead to join our team in Port Hedland, WA. This role offers the opportunity to play a vital role in managing non-clinical staff, coordinating key administrative functions, and supporting the seamless delivery of our health services.
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