Operations Support Specialist/Service Coordinator

We are looking for an experienced Service Coordinator/Operations Support Specialist to join our busy and dynamic team in Sydney.
The role is located in Rydalemere, which is part of the Parramatta council area of Sydney. With free parking on site and a short bus ride away from Parramatta train station, it is an ideal location to work.
About us A leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful purpose – to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST and our culture is based on BUILDING GREAT LEADERS. We are an industry leader and part of the API Fire and Security group of companies.
About the Role We are currently seeking an energetic and experienced Service Coordinator/Operations Support Specialist to join a newly created team, reporting to the Operations Support Supervisor/Administration Supervisor. Duties and Responsibilities include but are not limited to:
Service Coordination of Field TechniciansDispatching and scheduling technicians to customer sitesDaily invoicingRaising of purchase ordersData entryCustomer service and general administrationAbout You Australian Citizenship or Australian Permanent Resident (PR)Experience coordinating/scheduling field technicians in a fast-paced environment.Enjoys working in a team environmentExperienced with data entry and analysing data.Experienced working with MS Office – ExcelKnowledge of Pronto / Salesforce or other ERP / CRM systems (preferred but not essential)A customer centric focusTechnical aptitude to pick up the industry and role quickly.Experience within customer service in a call centre/team environment (mandatory)Familiarity with KPI targetsWhat we will offer you: Competitive remuneration packageSupportive team structure with all training providedPlanning and support for progression towards any role within ChubbWorking for a global organisation which brings job stability and where you are treated like familyAccess to Chubb Hub – an employee discount platform with access to hundreds of discounts from health, groceries, electronics and moreApply now to see where Chubb can take your career. All applications and enquiries are treated in the strictest confidence.
Are you being referred to one of our roles? If so, ask your connection at Chubb about our Employee Referral Program process!
We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language background Tagged as: administration, customer service, sydney

#J-18808-Ljbffr