Operations Support Officer

Transport and Main Roads (Organisation site ( http://www.tmr.qld.gov.au/ ) )
Regulatory Compliance & Enforcement; Land Transport Safety and Regulation; Customer Services Safety & Regulation; Brisbane
Regulatory Compliance & Enforcement within Land Transport Safety and Regulation are looking for an experienced Operations Support Officer.

TMR's Land Transport Safety and Regulation (LTSR) Branch sits within the Customer Services, Safety and Regulation (CSSR) Division. CSSR's purpose is to provide excellence in the development and delivery of customer, safety and regulatory services for all Queenslanders and our transport system.


Transport and Main Roads' (TMR) vision is to create a single integrated network accessible to everyone. We are delivery focused, united by our purpose to make a
difference to the lives of Queenslanders.
Every day is different and so are our teams. We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance.
TMR is committed to reconciliation and creating a workplace that empowers Aboriginal peoples and Torres Strait Islander peoples to thrive.
We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine. 

Some of your responsibilities will include:
• Accurately process heavy vehicle permit applications whilst ensuring compliance with departmental policies, practices and procedures.
• Effectively navigate multiple systems and databases to conduct operations and administrative tasks to support efficient service delivery.
• Provide or interpret information for internal and external customers in a professional and supportive manner via a range of channels including but not limited to telephone, mail & electronic program/systems
• Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives and business requirements
• Provide high level administrative support to the Operations Officer and other senior leaders to deliver operational outcomes.
Additional benefits this role offers include:
• Work and Life balance, including flexible work arrangements and a working from home option.
• Beautiful City location close to the Brisbane Botanical Gardens with just over a ten minute walk from Central Station.
• Work with a supportive team, with a high level of training and development invested in each staff member.
• Generous leave and superannuation.
For more information on the full list of responsibilities, requirements of the role and how to apply for this exciting opportunity please read the Role Description with the Applicant Guide. We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.
Should you have any questions regarding this role, please contact Joel Bristowe-Browne, A/Advisor - phone: 07 3066 2162 or email: ******.
Applications to remain current for 12 months.
Job Ad Reference: QLD/573518/24
Closing Date: : : Friday, 05 July 2024 Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights ( https://www.forgov.qld.gov.au/humanrights ) and diversity ( https://www.forgov.qld.gov.au/inclusion-and-diversity-commitment ) .
Please ensure you download all attachments and follow the instructions on how to apply.
DocumentsBefore applying for this vacancy please ensure you read the documents below.
Applicant Guide (PDF, 203KB) ( https://smartjobs.qld.gov.au/jobtools/b_fileupload.proc_download?in_file_id=36621096&in_servicecode=CUSTOMSEARCH&in_organid=14904&in_sessionid=0&in_hash_key=D933F167C6A736CA9F99E224F370F6FD )


573518 24 - Role Description (Word, 354KB) ( https://smartjobs.qld.gov.au/jobtools/b_fileupload.proc_download?in_file_id=36621254&in_servicecode=CUSTOMSEARCH&in_organid=14904&in_sessionid=0&in_hash_key=DC9D9870B3A471622AADC69920B543C9 )


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