Posted Date: 12 Dec 2024Location: Guildford, WA, AUJoin Our Team as an Operations Support Administrator!Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we want you on our team!Reporting to the Operations Support Admin Supervisor, the Operations Support Administrators will play an integral part in providing a wide range of administrative and customer tasks in supporting the Regional WesTrac branches.The provision of high-level customer service is paramount to the position. We care and are passionate about our customers and demonstrate this in every dealing we have with them. Your interactions with our customers are all about what we can do for them. We need to respond to our customer inquiries promptly and be problem solvers, resolving inquiries, issues, or complaints with ease.Location: South Guildford, WARoster: Monday – Friday 8 HoursTo be successful the following is required:Experience in an administration or similar roleAdvanced time management, planning and organisational skills with the ability to manage multiple priorities to meet objectivesProfessional level of computer literacy and data entry skillsExcellent attention to detail with proven administrative skillsEffective communication skills including active listening, asking appropriate questions, clarifying the issues, and expressing oneself clearlyExcellent customer service skills with the ability to build and maintain successful working relationshipsAdaptability including the ability to perform efficiently in a diverse environmentSAP experience will be highly advantageousWhat we offer:Unrivalled training and development via The WesTrac Institute - continue to upskill whilst working with us!Made for More Rewards program with discounts at retailers like JBHIFI, Woolworths, Caltex, Apple, Crown, Qantas and many more retail and entertainment outletsDiscounted health insuranceIncome protection insuranceSalary sacrifice optionsFitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rateWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equalityJob#3412
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