Mount Gambier, South Australia 5290, Australia • Full-time
Description Type: Permanent Full Time
Salary: SCHADS – Social & Community Services Employee - Level 5
Be a part of positive change with estara and join us in creating equal opportunities for inclusion and participation across South Australia. We support those living with all disabilities, enabling their independence and empowering their choice and control. Our in-home and community support model encompasses activities from personal and complex care to daily living, community access, and beyond.
We exist, because you matter.
Your role As estara's Operations Supervisor, you will work closely with our dedicated In-home and Community Support team, focusing on our impact across the Limestone Coast region.
Day-to-day, you will ensure the seamless provision of high-quality support to our clients by leading and providing operational oversight to our rostering team members. You will also oversee our community-based Support Worker team, guiding the development of effective and highly skilled teams who are responsive to our client's evolving needs.
Your keen analytical perspective and operational expertise will be key to driving continuous improvement initiatives within your team, including workforce development and optimisation. This is a truly multi-faceted role that will allow you to innovate and excel in your career.
As an employee of estara , you have access to sector-leading benefits that support your lifestyle and wellbeing, including:
Salary packaging and novated car leasing with Community Business Bureau Paid parental leave for permanent employees Wellbeing leave Employee assistance program with ACCESS Programs Discounted health insurance with Bupa Discounted home and car loan offers with Police Credit Union Employer-subsidised Will preparation with Tindall Gask Bentley Lawyers This role also incorporates a phone allowance to compensate your time and commitment.
Your experience To excel in this role, you will be aided by possessing the following knowledge, skills, and experience. estara understands that you may bring a unique skillset and contribution to this role, and so if you do not meet these traits in full, we eagerly welcome your enquiry and application.
Tertiary qualifications in Human Services, other relevant industry experience, and demonstrated experience in a rostering capacity Ability to delegate effectively to empower and develop your team Highly developed interpersonal skills, with a proven ability to communicate with a diverse range of people and maintain a high level of customer service Competence to work effectively in an autonomous role Ability to respond with empathy and maintain calm in stressful circumstances Problem-solving and time management skills Demonstrated frontline leadership experience ideally within the disability sector Knowledge of NDIS worker requirements in relation to restrictive practices and person-centred support Special conditions Current South Australian full drivers' licence is essential DHS Working with Children Check and NDIS Worker Screening Check and any relevant Screenings as stipulated by DHS/NDIS with at least 6 months' validity Intrastate travel and work outside of normal business hours may be required Apply or enquire now To learn more about this role, please feel welcome to make a confidential enquiry to estara's Operations Manager – South East, Dawn Redman, on (08) 8726 7200 or
Submit your application via Seek by 15 November 2024 to be considered for this exciting opportunity. Applications will be shortlisted as received prior to the closing date, so apply now!
Role Type #J-18808-Ljbffr