Networks & Systems Administration (Information & Communication Technology)
Government - State (Government & Defence)
Fulfil the responsibilities of this role in accordance with QPS values as outlined.
Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
Establish and maintain highly effective working relationships with other staff within the branch to ensure the alignment and integration of operational services, processes and service levels across the branch.
Provide high level technical skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions.
Provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, preferably with the ITIL framework.
Ensure end to end service delivery for enterprise systems within Queensland.
Is this the opportunity for you?
The ideal applicant will be someone who can demonstrate the following:
Demonstrated ability to develop and promote Information Technology Service Management (ITSM) processes based on the ITIL framework, primarily incident / problem / change / release / configuration management. (SFIA Code: ITMG 5, USUP 4; PBMG 5; CHMG 4)
Demonstrated technical expertise and experience in some of the following technology domains to analyse ICT system issues and contribute to the design and implementation of appropriate solutions and improvements. (SFIA Code: SYSP 4; TECH 4, HSIN 5)
Windows Server technologies (2016, 2019)
High level of proficiency with administrative scripting in languages such as PowerShell, PowerCLI
Microsoft Active Directory and Federation Services
Enterprise DNS Infrastructure
Nice to have skills and experiences in following technologies:
Azure Active Directory and AAD Connect
Strong end-to-end project delivery experience
Demonstrated ability to provide high level of technical expertise to provide technical direction, standardisation, professional advice and support of enterprise infrastructure in a large customer focused organisation.
Well-developed oral and written communication skills to enable effective interaction in individual and group situations and the ability to maintain relevant registers and develop reports for management. (NHS Effective and Strategic influencing - SFIA Code RLMT 4)
Ability to meet service delivery targets and implement quantifiable service improvements by coordinating multiple tasks within agreed priorities, time frames and working unsupervised. (NHS Drive for Results)
Proven ability to work in a team environment developing effective working relationships with team members. (NHS: Collaborative Working)
About eHealth Queensland:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
Competitive salary + generous superannuation and leave loading.
Flexible working arrangements.
Career training and development.
To apply for this exciting opportunity, submit your resume and a covering letter giving detail of your skills and experience relevant to the position.
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