You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast-growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
We are a leading Australian property group that owns, operates, and develops a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About the Role:We are looking for an Operations Sales Administration Officer to join our dynamic team. In this role, you'll be responsible for ensuring the smooth operation and administration of our community, with a focus on sales and compliance. You'll oversee property resales, support residents, and ensure that all documentation and processes meet industry standards.
About You:You are an organized and proactive professional with experience in sales administration or a related field. Your excellent communication, time management, and problem-solving skills enable you to thrive in a fast-paced environment. You have a keen eye for detail, ensuring all documentation and processes are handled with precision and care. You're confident in managing multiple systems and maintaining confidentiality.
Key Responsibilities:Sales Administration: Manage the end-to-end process of property resales, including preparing contracts, negotiating offers, and coordinating marketing efforts.Community Support: Assist residents with their needs, ensuring their health and well-being are prioritized.Compliance: Maintain a strong understanding of relevant legislation and ensure all management practices comply with lease documentation and industry codes.Administration: Oversee the administration of sales documents, legal documents, and resident files, ensuring all records are accurate and up-to-date.Customer Service: Provide outstanding service to residents, visitors, and external stakeholders, ensuring all inquiries are handled promptly and professionally.Facility Management: Ensure the Community's facilities and grounds are well-maintained and presented to a high standard.Requirements:Proven experience in a similar role within the industry.Strong sales administration skills, with experience in preparing and managing contracts.Excellent communication and time management skills.Proficiency in CRM systems, MS Office, and other relevant software.Ability to respond effectively to emergencies and solve problems using initiative.Current "C" class driver's license (site-dependent).National Police Check clearance.Physical ability to navigate the site and use site vehicles as needed.Join our team and contribute to creating a vibrant and supportive community. Apply today to make a meaningful impact!
Culture and BenefitsIn return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression, and generous reward and recognition programs including some amazing discounts at our Holiday Parks. So come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.
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