Operations Officer

The Operations Officer is integral to the smooth functioning of Action Tutoring's daily operations, providing essential logistical and administrative support while serving as the initial point of contact for external stakeholders. The Operations Officer plays a key role within the Operations team by managing inquiries received via the Action Tutoring phone line and inbox and supporting the broader organisation by overseeing logistical arrangements with the Operations Manager. This includes travel and accommodation logistics, diary management, event support, resource management, and office space coordination.
The role involves collaborating with others, including working closely with IT service providers to ensure seamless service delivery and with the HR team to complete administrative processes for new starters and leavers. Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Salary: £25,235 plus London weighting of £2,271 per annum
Place of work: This role is based in London and requires attendance at the office every Monday for a mandatory office day, as well as typically one additional day each week for office-based activities.
Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Reports to: Operations Manager
Application deadline: 8th January 2025
Interviews: Thursday 16th January and Monday 20th January
Start date: Ideally February 2025, but we're happy to wait for the right person.
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